Lisa Yardley
Dandridge
Summary
Results-driven office manager with a strong track record in staff supervision, billing administration, and inventory management. Committed to enhancing operational efficiency and maintaining confidential records.
Overview
2026
2026
years of professional experience
Work History
Office Manager
Smoky Mountain Orthopedic
Sevierville
12.2019 - Current
- Managed daily office operations to ensure smooth workflow and efficiency.
- Supported billing processes by preparing necessary documentation for insurance claims.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained confidential records relating to personnel matters.
Office Supervisor
Wound Care Center, Ft. Sanders Regional
Knoxville
2010 - 2019
- Supervised daily office operations and staff activities at the Wound Care Center.
- Coordinated patient scheduling and managed appointment flow efficiently.
- Ensured compliance with health regulations and organizational policies consistently.
- Facilitated communication between healthcare providers and administrative staff.
- Resolved customer complaints regarding products or services offered by the company.
- Managed payroll processing functions for all employees in the department.
Education
Associate of Science - Business
Knoxville Business College
Knoxville, TN09-1988
Skills
- office management
- billing administration
- inventory management
- confidential record keeping
- staff supervision
- customer relationship management
Timeline
Office Manager
Smoky Mountain Orthopedic
12.2019 - Current
Office Supervisor
Wound Care Center, Ft. Sanders Regional
2010 - 2019
Associate of Science - Business
Knoxville Business College