Lisbeth Lorenzo
Murfreesboro
Summary
Efficient and reliable professional with a background in retail sales. Known for strong time management and cash handling skills, ensuring accurate transactions and customer satisfaction. Aiming to support store operations and improve customer engagement.
Anticipate customer needs, providing them with excellent customer service while upholding brand standards.
Proactively stayed informed about Bath & Body Works’ latest sales offerings and signed customers up for loyalty programs.
Meticulously operated POS system transactions, including credit, cash, exchanges, returns, and refunds, to ensure seamless and accurate cash flow.
Supported the opening and closing of each shift, demonstrating leadership and punctuality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate/ Cashier Lead
Bath and Body Works, Limited Brands
10.2022 - Current
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained visual merchandising standards to promote brand identity and drive sales.
- Processed transactions efficiently, ensuring accuracy and customer satisfaction.
- Collaborated with team members to achieve store sales goals and objectives.
- Trained new associates on product knowledge and customer service best practices.
- Managed inventory levels through regular stock assessments and replenishment strategies.
- Resolved customer inquiries and concerns effectively, fostering positive relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
White House Heritage High School
White House, TNSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Cash handling
- Cash register operation
- Store opening and closing
Certification
- Certified BLS, American Heart Association - 2025
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate/ Cashier Lead
Bath and Body Works, Limited Brands
10.2022 - Current
High School Diploma -
White House Heritage High School