Lishia Lira
Talbott
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Professional in food and beverage industry, known for upholding high standards and achieving significant results. Extensive experience in enhancing operational efficiency and elevating customer experiences. Reliable team collaborator with flexible approach to changing demands, specializing in customer service and staff management.
Overview
18
18
years of professional experience
Work History
F&B MANAGER
WILDERNESS AT THE SMOKIES RESORT
Sevierville, TN
07.2012 - 08.2025
- Identified inefficiencies leading to improved productivity.
- Worked with a variety of guests & groups to understand the different needs of what the guests are looking for and provide exceptional customer service.
- Developed team communications and information for staff to work closely with other Food & Beverage Departments to ensure guest satisfaction.
- Perform monthly inventories in The Deli, RL Candy Cabin/Yukon Yogurt, Tacolicious outdoor Food Truck, and Firefly Bar & Grill.
- Keep monthly budget in line for revenue centers by maintaining labor cost, expenses, food cost.
ASSISTANT CHEF
REGENCY RETIREMENT VILLAGE
Morristown, TN
05.2010 - 07.2012
- Prepared meals for over 250 residents and staff, adhering to dietary standards.
- Catered special events including holiday dinners and off-site marketing gatherings.
- Maintained high food quality by reviewing shipments and overseeing preparation processes.
- Assisted in menu preparation by suggesting recipes compatible with existing items.
- Managed food preparation activities, including cutting ingredients and preparing sauces.
- Monitored food safety protocols to ensure compliance with health regulations.
- Demonstrated composure and maintained quality during high-pressure situations.
FRONT DESK ASSOCIATE
NATIONAL FITNESS CENTER
Morristown, TN
07.2007 - 05.2010
- Greeted daily visitors and customers, building rapport and enhancing retention.
- Responded to guest inquiries about local points of interest, providing tailored recommendations.
- Organized monthly member parties by coordinating with food vendors and healthcare providers.
- Kept accounts balanced and generated daily reports to verify financial totals.
- Maintained financial accuracy by collecting deposits, fees, and payments.
Education
Associate of Science - Business Culinary Arts
Walters State Community College
Morristown, TNHospitality And Tourism Management - Hospitality And Tourism Management
Florida Atlantic University
Boca Raton, FLSkills
- Food inventories
- Monthly budgets
- Safety operation procedures
- Invoicing familiarity
- Cost control
- Waste reduction
- Food and beverage operations
- ABC standards
- Allergy management
- Coaching and mentoring
- Problem-solving
- Time management
Timeline
F&B MANAGER
WILDERNESS AT THE SMOKIES RESORT
07.2012 - 08.2025
ASSISTANT CHEF
REGENCY RETIREMENT VILLAGE
05.2010 - 07.2012
FRONT DESK ASSOCIATE
NATIONAL FITNESS CENTER
07.2007 - 05.2010
Associate of Science - Business Culinary Arts
Walters State Community College
Hospitality And Tourism Management - Hospitality And Tourism Management
Florida Atlantic University