Liudmyla Seliutina
Nashville
Summary
Results-driven case management professional with track record of effective client advocacy and support. Experienced in conducting thorough assessments and creating individualized care plans to meet client needs. Collaborates seamlessly with multidisciplinary teams and adapts to dynamic situations to ensure optimal client outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Elders Program Manager
Nashville International Center for Empowerment
Nashville, TN
10.2025 - Current
- Coordinated client assessments to determine eligibility for services and support programs.
- Developed individualized service plans to address client needs and promote personal growth.
- Facilitated access to community resources, enhancing client engagement and empowerment.
- Monitored client progress, adjusting plans as necessary to ensure optimal outcomes.
- Led multi-disciplinary team meetings to evaluate case strategies and improve service delivery.
- Advocated for clients' rights within the community, fostering collaboration among stakeholders.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Case Manager
National International Center for Empowerment
Nashville, TN
02.2023 - Current
- Provide support in managing schedules, appointments, and maintaining accurate records
- Assist in preparing reports, financial documentation, and managing cash flow for various operations
- Handle incoming and outgoing correspondence, ensuring all communication is efficiently managed
- Maintain filing systems and track financial transactions as needed for the team’s administration
Sales Manager
Sonova Holding AG (Hearing Aids Industry)
Cologne, Germany
05.2022 - 12.2022
- Managed financial transactions and sales budgets for hearing aids products
- Conducted market research and analyzed sales data to identify new revenue opportunities
- Developed and tracked sales targets, ensuring financial goals were met
- Collaborated with finance teams to ensure proper invoicing and payment processing
- Managed a team to ensure accurate cash handling and adherence to financial guidelines
Flight Attendant
Azur Air Ukraine
Boryspil Airport, Ukraine
07.2019 - 05.2022
- Assisted with customer payments during in-flight sales transactions
- Managed customer issues related to payment, cancellations, and refunds
- Ensured compliance with financial procedures related to service charges and billing
Cashier
Duty Free
Boryspil Airport, Ukraine
05.2017 - 06.2019
- Operated cash registers and processed customer payments with precision
- Maintained accurate records of all transactions, ensuring daily cash balances
- Followed proper cash-handling procedures for opening and closing shifts
- Ensured all customers received accurate receipts and processed refunds when necessary
Education
Master of Science - Tourism Management
Kyiv National Trade-Economic University
Kyiv, Ukraine02.2018
Bachelor of Science - Tourism Management
Kyiv National Trade-Economic University
Kyiv, Ukraine02.2016
Associate of Science - Tourism Management
Kiev Hotel and Tourism Management College
Kyiv, Ukraine02.2013
Medical Assistant - CCMA
Meharry Medical College
Nashville, TN12-2025
Skills
- Customer Service Excellence
- Financial Record Keeping
- Data Entry & Report Preparation
- Sales Strategy & Target Achievement
- Multilingual: Fluent in Ukrainian, Russian, Advanced English, Beginner German, Turkish, Greek
- Strong Communication & Problem solving
- Strategic planning
- Critical thinking
- Data collection & research
- Team management
- Flexible and adaptable
- Operations management
- Customer service
Websites
Certification
- CCMA - Certified Clinical Medical Assistant
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
German
Limited Working
Turkish
Limited Working
Greek
Limited Working
Timeline
Elders Program Manager
Nashville International Center for Empowerment
10.2025 - Current
Case Manager
National International Center for Empowerment
02.2023 - Current
Sales Manager
Sonova Holding AG (Hearing Aids Industry)
05.2022 - 12.2022
Flight Attendant
Azur Air Ukraine
07.2019 - 05.2022
Cashier
Duty Free
05.2017 - 06.2019
Bachelor of Science - Tourism Management
Kyiv National Trade-Economic University
Associate of Science - Tourism Management
Kiev Hotel and Tourism Management College
Master of Science - Tourism Management
Kyiv National Trade-Economic University
Medical Assistant - CCMA
Meharry Medical College