Lloyd Napier
Oliver Springs
Summary
Accomplished materials planner with extensive experience in inventory management and supplier relationship management. Known for implementing innovative strategies that enhance supply chain efficiency and drive continuous improvement.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Sales Representative
Bacon and Company
Knoxville, TN
07.2025 - Current
- Engaged customers to understand needs and recommend suitable products.
- Managed inventory levels to ensure product availability for sales.
- Delivered product knowledge presentations to educate customers on features.
- Assisted in resolving customer inquiries, enhancing overall satisfaction.
- Analyzed sales data to identify trends and improve performance strategies.
- Participated in training sessions to develop skills in sales techniques and customer service.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
General Manager
E2 Sports
Harriman, TN
03.2020 - 06.2025
- Directed daily operations to ensure efficient workflow and optimal resource allocation.
- Implemented strategic initiatives that enhanced team performance and productivity.
- Developed training programs to mentor new staff and improve team capabilities.
- Analyzed operational processes to identify areas for improvement and cost reduction.
- Collaborated with cross-functional teams to drive project success and operational excellence.
- Fostered a positive work environment that encouraged employee engagement and retention.
- Streamlined communication between departments to enhance collaboration and information sharing.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Reduced time to market for new products by optimizing development processes and enhancing cross-functional team collaboration.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Drove revenue growth by identifying and penetrating new market segments with tailored marketing strategies.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Coordinated logistics operations to ensure timely delivery of goods.
- Managed inventory levels and optimized stock replenishment processes.
- Developed and maintained positive relationships with vendors and suppliers.
- Implemented process improvements to enhance supply chain efficiency.
- Tracked orders and notified customers of status or potential delays.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Improved order accuracy through meticulous data entry and verification processes.
- Optimized transportation strategies by analyzing route performance data and adjusting plans accordingly.
- Managed inventory levels to prevent stockouts, ordering supplies before reaching critical low levels.
- Improved warehouse efficiency by redesigning layout for smoother flow of goods.
- Implemented tracking system for inbound and outbound shipments, increasing transparency and reducing lost items.
- Conducted regular inventory audits to maintain accuracy and accountability in stock management.
- Adapted logistics strategies to meet changing market demands and customer needs swiftly.
- Coordinated with suppliers for timely delivery of materials, ensuring continuous production.
- Streamlined shipment processes, resulting in fewer errors and increased customer satisfaction.
- Fostered relationships with vendors to secure better pricing and terms, enhancing profitability.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Managed inventory levels to verify availability of stock for customer orders.
Senior Materials Planner/Scheduler
Magna Industries
Clinton, TN
02.2006 - 03.2020
- Developed and implemented inventory management strategies to optimize material flow and reduce costs.
- Collaborated with cross-functional teams to forecast demand and align production schedules with supply capabilities.
- Analyzed supply chain performance metrics to identify trends and drive continuous improvement initiatives.
- Led efforts in supplier relationship management, ensuring compliance with quality standards and delivery timelines.
- Utilized advanced planning software to enhance data accuracy and streamline order processing workflows.
- Spearheaded projects aimed at reducing excess inventory while maintaining production efficiency and service levels.
- Drove strategic sourcing initiatives to leverage volume discounts and improve overall procurement effectiveness.
- Developed strong relationships with internal customers such as manufacturing departments, ensuring their needs were met consistently through effective material planning.
- Mentored junior planners on best practices in materials planning and inventory control techniques.
- Reduced lead times with effective communication and coordination with suppliers.
- Coordinated closely with Production Managers to ensure timely delivery of materials needed for ongoing projects.
- Developed comprehensive reports for management, providing insight into materials usage and availability.
- Improved production efficiency by creating accurate materials forecasts based on historical data and trends.
- Participated in cross-training programs to enhance overall understanding of related functions such as purchasing or logistics management.
- Conducted regular audits of supplier performance, ensuring compliance with established quality standards.
- Evaluated potential new suppliers through thorough research and assessment processes, minimizing risks associated with supplier changes.
- Streamlined procurement processes, resulting in cost savings for the company.
- Handled complex projects requiring coordination across multiple departments while maintaining strict adherence to deadlines and budgets.
- Implemented lean practices to minimize excess inventory and reduce waste within the organization.
- Managed supplier relationships to ensure consistent delivery of high-quality materials at competitive prices.
- Collaborated with cross-functional teams to develop and implement supply chain strategies that support company objectives.
- Optimized inventory levels by implementing strategic material planning techniques.
- Led continuous improvement initiatives aimed at enhancing overall supply chain performance.
- Collaborated with cross-functional teams to align production plans with customer requirements.
- Forecasted production schedules and adjusted plans to accommodate changes in demand.
- Created and implemented tracking systems to monitor progress and meet deadlines.
- Planned production schedules, taking employee production rates, company needs and seasonal changes into account.
- Devised and implemented efficient processes for production tracking and inventory control.
- Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
- Prepared and maintained comprehensive production reports to highlight production developments for management review.
- Researched and compiled information on variety of planning issues from multiple sources, prepared thorough reports and presented findings in production meetings.
- Coordinated scheduling for multiple departments to optimize resource allocation and workflow efficiency.
- Developed and maintained comprehensive project timelines, ensuring adherence to deadlines and deliverables.
- Analyzed scheduling conflicts and implemented solutions to minimize disruptions in operations.
- Collaborated with cross-functional teams to align project schedules with organizational goals.
- Trained junior staff on scheduling software and best practices for efficient time management.
- Led initiatives to streamline communication between departments regarding scheduling updates and changes.
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Facilitated smooth handovers between shifts by creating comprehensive documentation of completed tasks and pending items for follow-up action.
- Identified best practices within the scheduling function, sharing these insights across teams to drive continuous improvement efforts.
- Established and maintained strong working relationships with both internal and external stakeholders, facilitating open communication channels for improved collaboration.
- Enhanced team productivity by maintaining clear communication channels and providing regular updates on project progress.
- Optimized scheduling processes by implementing efficient software tools and organizational systems.
- Improved overall workflow efficiency by collaborating with team leads to identify bottlenecks, establish priorities, and develop solutions for process improvement.
- Tailored scheduling approaches to accommodate unexpected changes, minimizing impacts on project timelines and costs.
- Adapted scheduling methods to fit unique demands of diverse projects, demonstrating flexibility and innovative thinking.
- Enhanced stakeholder satisfaction by providing regular, detailed updates on project scheduling and progress.
- Negotiated with suppliers and contractors to secure optimal timelines, contributing to project success.
- Utilized scheduling software to its full potential, enabling more accurate and efficient planning.
- Prioritized tasks according to strategic importance, ensuring that critical project milestones were met on time.
- Developed tailored scheduling strategies for complex projects, facilitating on-time completion and client satisfaction.
- Coordinated with multiple departments to ensure seamless project execution, reducing delays and increasing efficiency.
- Coordinated shipping schedules to optimize delivery timelines and reduce costs.
- Managed inventory levels, ensuring accurate stock records and timely replenishment.
- Developed and implemented standard operating procedures for shipping operations to improve efficiency.
- Analyzed shipment data to identify trends, driving continuous improvement initiatives within the department.
- Enhanced customer satisfaction with timely and accurate order fulfillment coordination.
- Maintained detailed records of all shipments, ensuring proper documentation for audits and compliance purposes.
- Contributed valuable insights during vendor evaluations to support strategic partnerships which enhanced overall supply chain efficiency.
- Monitored shipment status to proactively resolve issues before impacting delivery timelines or customer satisfaction levels.
- Developed contingency plans to address potential disruptions in the supply chain, maintaining service quality and efficiency.
- Managed inventory levels for optimal warehouse space utilization and reduced storage costs.
- Resolved billing discrepancies by liaising with accounting department personnel, ensuring accuracy in financial reporting related to shipping activities.
- Optimized shipping processes by implementing efficient routing and scheduling systems.
- Upheld safety standards throughout the workplace by following established procedures and promoting awareness among staff members.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Reviewed paperwork to determine priorities and set schedules.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Partnered with representatives from different carriers to arrange materials shipments.
Materials Manager
Bull Run Metals
Clinton, TN
07.2004 - 02.2006
- Streamlined procurement processes to enhance material flow and reduce lead times.
- Developed and implemented inventory management strategies leading to improved stock accuracy.
- Collaborated with cross-functional teams to align materials planning with production schedules.
- Analyzed market trends to optimize sourcing strategies and ensure cost-effective purchasing decisions.
- Led initiatives to improve supplier relationships, enhancing communication and performance tracking.
- Spearheaded process improvements that increased operational efficiency across materials handling functions.
- Oversaw compliance with industry regulations, ensuring safe handling and storage of all materials.
- Conducted regular inventory audits to maintain accurate stock levels and minimize excess or obsolete inventory.
- Monitored safety stock levels and established order policies to balance inventory availability with minimal investment.
- Managed subordinates and gave directives, drafted schedules and comprehensively evaluated performance.
- Maintained material control and information systems, supporting manufacturing and balancing inventory surpluses with customer demand.
- Coordinated with production planning teams to ensure timely availability of raw materials required for scheduled productions runs.
- Purchased indirect manufacturing supplies, administrative support materials and packaging to comprehensively build multifaceted production lifecycles.
- Reduced lead times for critical materials through strategic supplier partnerships.
Purchasing Agent
Rexnord
Clinton, TN
03.1992 - 07.2004
- Negotiated contracts with suppliers to optimize pricing and reduce procurement costs.
- Evaluated vendor performance to ensure compliance with quality standards and timely deliveries.
- Developed purchasing strategies aligning with company goals to enhance supply chain efficiency.
- Managed inventory levels, implementing just-in-time practices to minimize excess stock.
- Collaborated with cross-functional teams to forecast demand and adjust purchasing plans accordingly.
- Led initiatives for continuous improvement, streamlining procurement processes for speed and accuracy.
- Analyzed market trends to identify opportunities for cost savings and supplier diversification.
- Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
- Contributed to a positive work environment through collaboration, professional development, and open communication among team members.
- Maintained complete documentation and records of all purchasing activities.
- Ensured timely delivery of materials through effective planning and coordination with suppliers.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Reduced lead times by implementing strategic inventory management practices.
- Created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Improved supplier relationships through regular communication and proactive problemsolving.
- Maintained compliance with industry regulations and company policies throughout procurement activities.
- Supported company growth by identifying new suppliers and expanding the vendor base.
- Streamlined purchasing processes for increased efficiency and reduced operational costs.
- Achieved cost savings by negotiating contracts and securing favorable pricing with suppliers.
- Managed risk exposure by closely monitoring supply chain disruptions and taking corrective actions as needed.
- Enhanced product quality by monitoring supplier performance and addressing non-compliance issues.
- Increased profitability by analyzing spend data and identifying opportunities for cost reduction.
- Optimized inventory levels by implementing demand forecasting techniques to minimize stockouts or excess inventory situations.
Education
Bachelor of Science - Business Management
Tusculum College
Greeneville, TN05-2000
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Team leadership
- Staff management
- Materials requirement planning
- Procurement processes
- Supplier relationship management
- Warehouse management
- ERP systems expertise
- Demand forecasting
- Production planning
- Lean manufacturing principles
- Capacity planning
- Cost reduction initiatives
- Attention to detail
- Reliability
- Decision-making
- Logistics analysis
- Shipment coordination
- Shipment tracking
- Transportation planning
- Scheduling coordination
- Punctual and dependable
- Supply chain operations
- Inventory management
- Inventory control
- OSHA compliance
- ERP systems proficiency
Certification
Green Belt and Six Sigma Certified
Timeline
Sales Representative
Bacon and Company
07.2025 - Current
General Manager
E2 Sports
03.2020 - 06.2025
Senior Materials Planner/Scheduler
Magna Industries
02.2006 - 03.2020
Materials Manager
Bull Run Metals
07.2004 - 02.2006
Purchasing Agent
Rexnord
03.1992 - 07.2004
Bachelor of Science - Business Management
Tusculum College