Logan Deson
Knoxville
Summary
Versatile and dynamic, with a proven track record at Krispy Kreme for exceeding production targets through team leadership and quality assurance. Skilled in crisis management and customer relations, adept at multitasking and adapting to changing environments. Demonstrates exceptional written communication and reliability, fostering customer loyalty and enhancing team efficiency.
Overview
5
5
years of professional experience
Work History
Donut Maker
Krispy Kreme
01.2022 - Current
- Baked, decorated and displayed donuts per guidelines.
- Assisted in ordering products and supplies needed for daily operations.
- Kept workstation and area around workstation neat and clean.
- Trained new staff on food preparation and safety procedures.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Met production targets and tight deadlines by collaborating closely with team members.
- Reviewed production schedules and streamlined processes.
- Packaged food items for shipment and organized orders for delivery.
Department Head
Elders Ace Hardware
02.2020 - 12.2022
- Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Trained personnel in equipment use and enforced participation in exercises focused on developing key skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
- Set up new sales displays each week with fresh merchandise.
Education
High School Diploma -
West High School
Knoxville, TN05-2020
Skills
- Adaptability and flexibility
- Team leadership
- Written communication
- Multitasking Abilities
- Customer Relations
- Promotions expertise
- Quality assurance
- Reliability
- Recordkeeping
- Crisis Management
Timeline
Donut Maker
Krispy Kreme
01.2022 - Current
Department Head
Elders Ace Hardware
02.2020 - 12.2022
High School Diploma -
West High School
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