LOGAN DYPOLT
Powell
Summary
Dedicated professional with proven expertise in customer service, time management, and team selling. Skilled in troubleshooting challenges and developing effective solutions that drive results. Excellent verbal communicator with a strong ability to foster positive relationships across diverse interactions. Committed to delivering exceptional service and contributing to team success in dynamic environments.
Overview
17
17
years of professional experience
Work History
Senior Mobile Expert
T-Mobile
Knoxville, TN
06.2018 - Current
- Greeted customers and asked questions to assess needs.
- Replenished supplies by monitoring and sourcing inventory.
- Recommended merchandise to suit customer budget and preferences.
- Drove sales success by building displays and merchandising products.
- Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace.
- Collaborated with cross-functional teams to implement promotional strategies, driving increased sales performance.
Basic EMT
American Medical Response, INC
Knoxville, Tennessee
12.2017 - 06.2018
- Reassured patients and bystanders to maintain calm.
- Reported observations and emergency medical care to receiving medical facility staff, verbally and in writing.
- Avoided mishandling and undue haste while accomplishing tasks quickly.
Bar Manager
Puleo's Grille
Knoxville, Tennessee
02.2017 - 12.2017
- Trained and supervised bar staff to deliver top-notch service and craft high-quality beverages.
- Staffed bar with appropriate coverage for slow, busy and special event shifts.
- Controlled costs and properly rotated inventory, minimizing waste and moving older products.
Car Salesperson
Rusty Wallace Chevrolet
Clinton, Tennessee
02.2017 - 08.2017
- Closed sales with persuasive communication skills, leveraging knowledge of consumers, financing and vehicles to lock in deals.
- Delivered exceptional customer service to each person, skillfully managing stages of buying processes and after-sales support.
- Smoothed sales process by accurately handling paperwork and financing.
Front of House Manager
Bad Daddy's Burger Bar
Knoxville, Tennessee
02.2015 - 02.2017
- Delivered consistently positive experiences to guests by directly handling escalated issues and training staff to serve customers' needs.
- Trained new staff and mentored existing employees to close knowledge and skill gaps.
- Established professional relationships with cooks, staff and customers to increase rapport.
Correctional Officer
Anderson County Detention Facility
Clinton, Tennessee
02.2016 - 11.2016
- Reduced incident risk by remaining alert for signs of disorder or tension.
- Provided rehabilitative influence on inmates through leadership and attentive interaction.
- Followed and promoted compliance with established security procedures.
Server
Aubrey's
Oak Ridge, Tennessee
04.2014 - 02.2016
- Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information.
- Listened to guest needs and responded promptly for personalized service.
- Supported hostess, food delivery and bussing team members with diverse needs.
Back of House Manager
Big Ed's Pizza
Oak Ridge, Tennessee
09.2009 - 04.2014
- Maintained high customer satisfaction with good conflict resolution skills and adequate employee coverage for expected demands.
- Hired and trained food service staff on policies and procedures of company.
- Improved team knowledge and abilities by training each in proper procedures and standards.
Education
Diploma -
Clinton High School
Clinton, Tennessee05-2011
Bachelor of Science - Business With Administration
Purdue Global University
04-2027
Skills
- Product Knowledge
- Problem-Solving
- Excellent Communication
- Building Customer Loyalty
- Team Leadership
- Active Listening
- Time Management
- Honest and Dependable
- Staff Support
Timeline
Senior Mobile Expert
T-Mobile
06.2018 - Current
Basic EMT
American Medical Response, INC
12.2017 - 06.2018
Bar Manager
Puleo's Grille
02.2017 - 12.2017
Car Salesperson
Rusty Wallace Chevrolet
02.2017 - 08.2017
Correctional Officer
Anderson County Detention Facility
02.2016 - 11.2016
Front of House Manager
Bad Daddy's Burger Bar
02.2015 - 02.2017
Server
Aubrey's
04.2014 - 02.2016
Back of House Manager
Big Ed's Pizza
09.2009 - 04.2014
Diploma -
Clinton High School
Bachelor of Science - Business With Administration
Purdue Global University