Logan Kragt
Franklin,TN
Summary
Dynamic leader with proven expertise in staff training, development, and problem-solving, honed at Jersey Mike's Subs. First-year Mechanical Engineering major at the Tickle College of Engineering at the University of Tennessee Knoxville.
Overview
3
3
years of professional experience
Work History
Jersey Mikes Shift Leader
Jersey Mike's Subs
12.2022 - Current
- Developed action plans to address operational challenges, resulting in cohesive team environment.
- Trained new employees on company policies and procedures to ensure a seamless onboarding experience.
- Led team through high-demand shifts by implementing streamlined processes and enhancing communication among staff.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Jersey Mikes Crew Member
Jersey Mike's Subs
08.2021 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Mechanical Engineering
University of Tennessee
Knoxville, TN05-2028
High School Diploma -
Franklin High School
Franklin, TN05-2024
Skills
- Cash handling
- Team leadership
- Flexible schedule
- Problem-solving
- Staff training and development
- Microsoft Excel
- CAD
Timeline
Jersey Mikes Shift Leader
Jersey Mike's Subs
12.2022 - Current
Jersey Mikes Crew Member
Jersey Mike's Subs
08.2021 - Current
Mechanical Engineering
University of Tennessee
High School Diploma -
Franklin High School
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