Logan Morgan
Columbia
Summary
Results-driven Outside Service Supervisor with a proven record in operational efficiency and customer satisfaction. Expertise in conflict resolution, team training, and enhancing service quality.
Overview
3
3
years of professional experience
Work History
Outside Service Supervisor
Grove Golf Course
Arrington
02.2023 - 01.2026
- Managed daily operations for outside services at a premier golf course.
- Supervised team members to deliver exceptional customer service and enhance satisfaction.
- Coordinated maintenance and upkeep of golf carts and outside equipment to ensure optimal performance.
- Trained new employees on best practices for outside service responsibilities.
- Communicated with golfers to address inquiries and resolve service issues promptly.
- Resolved conflicts between customers and staff to maintain a positive service environment.
- Collaborated with other departments to ensure successful completion of projects involving outside services.
Host
Chuy's Tex-Mex Restaurant
Frankewing
08.2023 - 10.2023
- Greeted and seated guests promptly and courteously.
- Managed reservation systems to enhance guest seating efficiency.
- Facilitated communication between servers and guests to ensure needs were met.
- Maintained cleanliness and organization of host stand area.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Delivered exceptional customer service by proactively addressing guest needs.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
Sandwich Artist
Subway
Brentwood
12.2022 - 02.2023
- Prepared fresh sandwiches according to customer specifications and preferences.
- Guided customers in selecting menu items and tailored recommendations to enhance satisfaction.
- Managed cash register, processed transactions efficiently, and ensured accurate handling of payments.
- Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
- Collaborated with team members to ensure efficient service during peak hours.
- Ensured cleanliness and organization of workstations and dining areas for optimal customer experience.
- Maintained cleanliness of work area throughout shift.
- Stocked inventory supplies and reported shortages to management promptly.
- Completed opening, closing, and shift change tasks by following company guidelines.
Education
High School Diploma -
Ravenwood High School
Brentwood, TN05-2024
Some College (No Degree) - Kinesiology
Mississippi State University
Starkville, MS03-2026
Skills
- Operational efficiency
- Process improvement
- Team leadership
- Customer service
- Conflict resolution
- Time management
- Team collaboration
- Professionalism
- Professional and courteous
Timeline
Host
Chuy's Tex-Mex Restaurant
08.2023 - 10.2023
Outside Service Supervisor
Grove Golf Course
02.2023 - 01.2026
Sandwich Artist
Subway
12.2022 - 02.2023
High School Diploma -
Ravenwood High School
Some College (No Degree) - Kinesiology
Mississippi State University