Logesh N
System Engineer
Chennai
Summary
Dedicated System Engineer adept at cultivating long-term partnerships with vendors and clients. Expertise includes installing, configuring and monitoring complex systems and infrastructures. Offering successful career history comprising more than 7 years.
Overview
8
8
years of professional experience
1
1
Certification
2
2
Languages
Work History
System Engineer
CBTS
09.2022 - Current
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
- Provided expert support for end-users, ensuring optimal system performance and user satisfaction.
- Reduced downtime for critical systems through proactive monitoring and maintenance tasks.
- Improved system efficiency by implementing and optimizing hardware and software components.
- Completed software updates and assessed security patches for optimized computer use.
- Maintained stability, integrity and efficient operation of information systems supporting organizational functions.
- Implemented networking and server changes to meet client budgets and needs.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Resolved issues related to operational components for LAN, WAN and voice systems.
- I'm using these tools for daily operations they are Venter, Rubik, Solarwinds and Service now ticketing tool.
System Engineer
Precision Informatics
12.2018 - 11.2022
- Provided expert support for end-users, ensuring optimal system performance and user satisfaction.
- Trained junior engineers on best practices related to system administration, providing guidance and mentorship for their professional growth.
- Managed multiple projects simultaneously, meeting tight deadlines while maintaining high-quality deliverables.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Resolved issues related to operational components for LAN, WAN.
- Implemented networking and server changes to meet client budgets and needs.
- Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
System Trainee
CMS Infomatic
04.2017 - 07.2018
- Maintained accurate inventory records of all hardware and software assets, ensuring efficient allocation of resources.
- Managed software installations, upgrades, and patches to maintain a secure computing environment.
- Optimized system performance through routine monitoring and diagnostics, proactively addressing potential problems.
- Supported cross-functional teams with IT projects, facilitating effective communication between departments.
- Provided exceptional customer service while resolving technical issues for end-users in a timely manner.
Education
Bachelor of Computer Applications - Computer Application
Kumararani Meena Muthiah Higher Secondary School
Chennai, India 04.2001 -
12th -
Rajah Muthiah Higher Secondary School
Chennai 04.2001 -
SSLC -
Rajah Muthiah Higher Secondary School
Chennai 04.2001 -
Skills
Troubleshooting
IT infrastructure
Hardware and software installation
System engineering
Virtualization technologies
Hardware configuration
Cloud services
Server management
Incident management
Systems analysis
Technical analysis
Technical support
Virtualization
System monitoring
Hardware troubleshooting
System administration
Operating systems
User support
Cloud computing
Certification
Azure Cloud Computing Associate
Timeline
Azure Cloud Computing Associate
04-2025
System Engineer
CBTS
09.2022 - Current
System Engineer
Precision Informatics
12.2018 - 11.2022
System Trainee
CMS Infomatic
04.2017 - 07.2018
Bachelor of Computer Applications - Computer Application
Kumararani Meena Muthiah Higher Secondary School
04.2001 -
12th -
Rajah Muthiah Higher Secondary School
04.2001 -
SSLC -
Rajah Muthiah Higher Secondary School
04.2001 -
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