Summary
Overview
Work History
Education
Skills
Disclaimer
Timeline
Generic

Lokesh C

Finance Delivery Manager
Chennai

Summary

A dedicated professional with Finance - Order to Cash experience and predominantly in Shipping and logistics industry, I possess a track record of working with various AR portfolios and I am passionate about being part of a successful and productive team. Currently seeking a position to utilize my skills and abilities in the industry that offers professional growth.

Overview

15
15
years of professional experience
6
6
years of post-secondary education

Work History

Finance Delivery Manager

CMA-CGM GBSI
05.2021 - Current
  • Handling team size of 35-member (includes 2 Associate manager & 1 French language. Specialists).
  • Monitoring AR collections for APAC & Oceania regions.
  • Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company policies.
  • Weekly portfolio review with General Manager and CFO of each agency.
  • Bi-weekly portfolio review with ARO & HO for Key / Global accounts.
  • >60 days review reporting and OD reduction activities.
  • Unapplied and cash offset review to ensure cleaner statement of accounts.
  • Engaged with Tech team to create Finance dashboard for GBS INDIA bound agencies.
  • Onboarded APAC agencies into Auto Cash schedule.
  • Actively participated in LISA migration & monitored UAT champions for Get Paid Version 2 upgrade.
  • Worked as a single point of contact for Head office and regional office when it comes to Key accounts such as Schenker; DHL; Decathlon; SABIC; Kuehne Nagel; Michelin; Main Freight; Mondiale; OLAM; Unilever, ETC.
  • Actively framed the process of Late payment interest fee and Late BL pick up fee with respective agency CFO’s.
  • Weekly connect and escalation call with Disputes management to keep the disputes actioned and resolution provided to customer on time.

Team Leader AR – Job Level 3

Maersk Shipping & Logistics Ltd
04.2014 - 05.2021
  • Managed 8-member team with a portfolio of $40 Ml.
  • Maintained least past due and ADL in negative.
  • Actively connect with upstream for any challenges.
  • Manage and maintain No 1 position when it comes to Consequence management policy and Compliance.
  • Ensured Team stay with higher strategy adherence in Get Paid in comparison with other regions.
  • Successfully completed 2 Agiles (Q2 & Q3) which helped to reduce the long standings of the entire geography.
  • I ensure in reducing Over dues by having continuous huddle and review with Team members.
  • Developing positive and effective working relationships with major clients, and account managers to establish best practices to boost the cash inflow.
  • Handled biweekly connect with Analysis Manager to reduce and focus more on the Overdue items.
  • Replicating Collections best practices within the team.

Credit Analyst – Credit and Collections

Tata consultancy Services Ltd
04.2013 - 01.2014
  • Worked in a team of four credit analyst. Responsible for collecting $30-$40 million from a total portfolio of $100 million monthly, and reporting directly to Supervisor (Billing, Cash application, Collection).
  • Generate Monthly aging reports from SAP for cash forecast.
  • To ensure reduction of >90 Days debt.
  • In charge of timely and accurate delivery of cleared report in daily basis.
  • Participating in Weekly Account Reviews to onshore partners through calls where I can address the key issues that I face in the accounts.
  • Direct contact, primarily via telephone and email, with clients to facilitate dispute resolution and improved payment on all invoices.
  • Collect Delinquent Media Accounts primarily by telephone and by letter when necessary.
  • Initiate collection agency process on non-paying accounts including termination of contract. Prepare collection files for referral to collection agency.
  • Notify Address Management Coordinator of record changes on the account. Update the Credit & Collection system for changes in phone number and collection contact.
  • Follow established guidelines, calendars and procedures for suspension of all services in the business.
  • Communicate any account information to billing department that would assist them in processing credits, or Cash applicator that would assist in the proper application of customer payments and credit memos.

Associate Analyst

Fidelity
05.2010 - 12.2012
  • The primary duty involved in our position is to see that all customers pay legitimate charges on time.
  • Met daily productivity targets while maintaining a good quality score.
  • Terminates the clients benefits if the client is not properly paying their dues on time.
  • Identify the beneficiary of the deceased participants and approved the benefits to the beneficiaries.
  • Generating Claim forms.

Education

Bachelor of Business Administration - Commerce and Financial Accounting

Ramakrishna Mission Vivekananda College
Chennai, India
01.2007 - 01.2010

Computer Degree - Information System

NIIT
Chennai
01.2006 - 01.2009

Skills

  • 15 Years tenure in OTC (11 years in Shipping & logistics)

Team handling capability 8 years

  • NAM & APAC Collections (Voice)

Process transition (Philippines)

Process improvement (Costa Rica & Estonia)

  • BCP Testing

  • UAT for System Enhancements

  • Qlik sense Tool for Finance

  • GET PAID

  • SAP – FACT & LISA

GCSS & AFLS

  • LARA

Disclaimer

I hereby declare that all the above furnished details and facts are true to the best of my knowledge.

Timeline

Finance Delivery Manager

CMA-CGM GBSI
05.2021 - Current

Team Leader AR – Job Level 3

Maersk Shipping & Logistics Ltd
04.2014 - 05.2021

Credit Analyst – Credit and Collections

Tata consultancy Services Ltd
04.2013 - 01.2014

Associate Analyst

Fidelity
05.2010 - 12.2012

Bachelor of Business Administration - Commerce and Financial Accounting

Ramakrishna Mission Vivekananda College
01.2007 - 01.2010

Computer Degree - Information System

NIIT
01.2006 - 01.2009

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Lokesh CFinance Delivery Manager