London Fairs, MBA
Nashville
Summary
Project management professional with an MBA in Project Management and experience leading cross-functional initiatives, operational improvement projects, and community-based programs within government and private-sector environments. Proven ability to manage timelines, coordinate stakeholders, and execute high-impact initiatives. Skilled in data analysis, workflow optimization, and strategic communication. Lean Six Sigma Green Belt and Certified Public Manager with a strong foundation in process improvement and program execution.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Director of Community Outreach
Metro Government of Nashville & Davidson County
05.2024 - Current
- Lead end-to-end planning and execution of 60+ cross-functional initiatives annually, coordinating timelines, stakeholder communications, logistics, and program delivery across government, nonprofit, and private-sector partners.
- Serve as a member of the executive leadership team, contributing to strategic planning, program development, and cross-departmental decision-making.
- Directed cross-functional collaboration among internal departments and community partners, contributing to a 145% increase in new program applicants year over year.
- Manage multiple concurrent initiatives while balancing timelines, communications, and resource coordination.
- Analyze program performance data to identify operational inefficiencies and implement process improvements.
- Develop executive-level presentations, reports, and communications to support leadership decision-making.
- Coordinate partnerships with community organizations, vendors, and public agencies to support program implementation and engagement goals.
Real Estate Agent
Reliant Realty
08.2022 - Current
- Manage complex client transactions involving contract coordination, scheduling, compliance tracking, and stakeholder communication.
- Coordinate with lenders, inspectors, attorneys, and clients to ensure timely execution of transaction milestones.
- Manage multiple concurrent client projects while maintaining organization, timelines, and high-quality client service.
Property Tax Associate Intern
Metro Government of Nashville & Davidson County
08.2023 - 05.2024
- Processed 300+ tax relief applications, ensuring compliance with state requirements and program guidelines.
- Streamlined documentation workflows, reducing processing delays and improving accuracy.
- Supported planning and execution of outreach initiatives to increase program awareness and participation.
Marketing & Business Administration Intern
ProAssurance
04.2023 - 08.2023
- Supported campaign project development by coordinating deliverables, timelines, and internal communication.
- Led onboarding, training, and scheduling processes to support operational efficiency.
- Implemented workflow improvements that increased efficiency and enhanced customer satisfaction.
Education
MBA - Project Management
Louisiana State University Shreveport
Shreveport, LABachelor of Science - Mass Communications
Tennessee State University
Nashville, TNSkills
Project Management Program Coordination Stakeholder Engagement Cross-Functional Leadership Process Improvement Change Management Data Analysis KPI Reporting Workflow Optimization Strategic Planning Risk Mitigation Budget Coordination Vendor & Partner Management Executive Communication Agile & Waterfall Methodologies
Certification
Lean Six Sigma Green Belt
Certified Public Manager
Timeline
Director of Community Outreach
Metro Government of Nashville & Davidson County
05.2024 - Current
Property Tax Associate Intern
Metro Government of Nashville & Davidson County
08.2023 - 05.2024
Marketing & Business Administration Intern
ProAssurance
04.2023 - 08.2023
Real Estate Agent
Reliant Realty
08.2022 - Current
MBA - Project Management
Louisiana State University Shreveport
Bachelor of Science - Mass Communications
Tennessee State University