Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lori Duffy

Trade

Summary

Professional with extensive experience in managing relationships with sponsor groups to achieve blood collection goals. Successfully planned and executed recruitment strategies, resulting in increased donor participation at blood drives. Demonstrated ability to educate and engage community members through presentations and health fairs, fostering strong partnerships that enhance organizational objectives. Proven skills in customer service, project management, and market analysis contribute to effective territory management and stakeholder engagement.

Overview

17
17
years of professional experience

Work History

Senior Account Manager

The Blood Connection
Rock Hill
08.2022 - Current

• Plan and execute effective strategies to recruit, retain, and manage sponsor group organizations and relationships to achieve territory blood collection goals

• Establishes blood drive projections in line with Divisional resources and needs

• Develop potential sponsor leads

• Strategize recruitment tactics well in advance of blood drive date and adhere to drive planning best practices

• Hold external stakeholders responsible for helping to achieve drive goals

• Effectively communicates with donor chairpersons and donor groups pre, during and post drive event

• Encourages creativity and successful campaigns to increase donor participation at blood drives

• Implements all TBC marketing programs

• Exhibit teamwork within division to help ensure Divisional goal is met

• Establishes committees to recruit donors and volunteer at drives

• Coordinates meetings and presentations within sponsor groups to teach donor recruitment techniques and encourage importance of each account hitting goal

• Provides superior customer service to blood donors, blood donor groups, internal and external customers.

• Establishes patronage and relationships with blood drive sponsor groups

• Educates the community by attending health fairs and community/marketing events and giving presentations to spread the mission of The Blood Connection

• Organizes meetings with sponsor contacts, committees, and/or employees to educate them and promote blood drives. Seeks out opportunities to speak at services at houses of worship

• Seeks out supervisory, health/safety meetings, and employee meetings to further educate and recruit donors for blood drives

• Builds strong relationships with sponsor groups to grow blood drives into more successful events

Sales Executive

HomeAdvisor
Denver
02.2021 - 01.2022
  • Trained junior sales staff on techniques for improving customer service experience.
  • Implemented processes for cross-selling products or services based on customer needs.
  • Analyzed market trends and competitive landscape to identify opportunities for growth.
  • Required to call on and speak with small business owners across the United States
  • Consult and Advise on HomeAdvisor marketing platform
  • Manage pipeline with over 200+ leads a day
  • Obtain monthly sales goal

Marketing Executive

Western Slope Communication
Glenwood Springs
10.2019 - 02.2021
  • Monitored competitor activity and prepared detailed reports on performance metrics
  • Develop marketing campaigns for local businesses and multiple radio stations
  • Attend key events in the community to expand clientele
  • Help drive sales and create awareness of promotions
  • Develop effective content and promotions for listeners
  • Design and manage social media publications
  • Maintain relationships with clients and the local community
  • Conducted market research to identify consumer trends and preferences.
  • Produced weekly reports on key performance indicators related to marketing initiatives

Media Sales Account Manager

The Desert Sun
Palm Springs
10.2012 - 02.2014
  • Maintained accurate records of all sales activities including client communications, presentations, proposals, forecasts.
  • Conducted market research to identify new business opportunities.
  • Assisted in developing strategies for increasing brand awareness among target audiences.
  • Create digital media packages for clientele

Assistant Membership Director

Royal Oaks Country Club
Houston
11.2008 - 03.2011
  • Analyzed membership statistics on a regular basis to measure the effectiveness of outreach efforts and make necessary adjustments accordingly.
  • Established relationships with outside organizations that could provide additional resources or services for our members.
  • Collaborated with internal departments such as marketing, finance and operations on projects related to membership growth initiatives.

  • Designed club website and update changing information
  • Compile prospective and current member profiles and databases
  • Work with Membership Director to plan member events, orientations, mixers and committee meetings

Education

Bachelor of Science - Hospitality

Stephen F. Austin State University
Nacogdoches, TX
08-2007

Skills

  • Customer service
  • Project management
  • Relationship building
  • Market analysis

Timeline

Senior Account Manager

The Blood Connection
08.2022 - Current

Sales Executive

HomeAdvisor
02.2021 - 01.2022

Marketing Executive

Western Slope Communication
10.2019 - 02.2021

Media Sales Account Manager

The Desert Sun
10.2012 - 02.2014

Assistant Membership Director

Royal Oaks Country Club
11.2008 - 03.2011

Bachelor of Science - Hospitality

Stephen F. Austin State University
Lori Duffy