Summary
Overview
Work History
Education
Skills
Timeline
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Terrance Jones

Memphis

Summary

Professional with proven success enhancing on-time deliveries through effective load balancing and meticulous inventory control. Recognized for strong teamwork and problem-solving abilities, consistently achieving performance targets while maintaining high safety standards. Committed to operational efficiency and exceptional service delivery in fast-paced environments. Proactive and goal-oriented professional with excellent time management. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

23
23
years of professional experience

Work History

Warehouse Loader

DHL Express
10.2015 - Current
  • Consistently met performance targets for speed, accuracy, and quality within demanding deadline-driven situations.
  • Increased on-time deliveries by efficiently loading trucks according to set schedules.
  • Packed and palletized items for shipment on outbound trailers.
  • Minimized product damages with careful handling and placement in appropriate storage areas.
  • Loaded bulk and route delivery trucks with warehouse goods.
  • Verified orders from shipping and receiving documentation to complete accurate transfers.
  • Counted inventory by sections or for complete audits.
  • Built safe and balanced loads for deliveries with no shifting or damages.
  • Pulled order materials according to pick tickets and delivery schedules.
  • Streamlined the loading process by accurately following order sheets and packing lists.
  • Enhanced team productivity through clear communication and collaboration with colleagues.
  • Collaborated with shipping department to ensure timely dispatch of products according to priority needs or deadlines.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Promoted operational efficiency by maximizing loads on each transfer.

Owner

Outstanding Shine Car Wash
01.2008 - 10.2015
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.

Caterer

Delta Catering
07.2002 - 01.2008
  • Provided friendly, courteous service to create memorable moments for guests.
  • Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
  • Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
  • Managed food inventory and supplies, reducing waste and maintaining optimal stock levels for diverse events.
  • Delivered outstanding customer service throughout the entire event planning process, resulting in repeat business from satisfied clients.

Education

High School Diploma -

Hamilton High School
Memphis, TN
05-1997

Skills

  • Package handling
  • Following instructions
  • Warehouse safety
  • Loading and unloading
  • Order picking
  • Stock organization
  • Heavy lifting
  • Machinery operations
  • Product picking
  • Truck loading
  • Material handling equipment
  • Maintaining records
  • Stock rotation
  • Shipment preparation
  • Safety monitoring
  • Materials management
  • Load balancing
  • Stacking and wrapping
  • Barcode scanning
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Critical thinking
  • Organizational skills
  • Record keeping
  • Inventory control
  • Time management abilities
  • Inventory tracking

Timeline

Warehouse Loader

DHL Express
10.2015 - Current

Owner

Outstanding Shine Car Wash
01.2008 - 10.2015

Caterer

Delta Catering
07.2002 - 01.2008

High School Diploma -

Hamilton High School

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Terrance Jones