Lourinda Parlier
Fall Branch,TN
Summary
Certified coding professional experienced with interpreting and applying coding guidelines and regulations. Adept at ensuring accuracy and compliance, contributing significantly to optimized revenue cycles. Strong focus on team collaboration and adaptability to changing needs. Trusted for reliability, thoroughness, and effective communication in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Coding Specialist 1
State Of Franklin Healthcare Associates
Johnson City, TN
12.2023 - Current
- Review medical records and determine appropriate ICD-10-CM, CPT, and/or HCPCS codes and post them with 98% accuracy for the following clinics: pain management E/M and outpatient procedures; comprehensive breast center; wound care E/M; general surgery E/M; urgent care; pediatrics E/M; pulmonary E/M, procedures, and inpatient; foot and ankle E/M; and physical therapy.
- Utilize Veradigm EHR & PM, RCx Rules, Epic, Ingenious Med, SNChart, and EncoderPro to accurately and efficiently code an average of 162 complex charts per day.
- Review documentation for diagnosis coding specifically for HCC coding.
- Collaborate with charge entry, billing, and management to create rules in RCx Rules to improve coding accuracy and efficiency.
- Verify all patient documentation prior to claim submission to reduce rejected claims.
- Collaborate with clinical staff to resolve coding discrepancies and improve documentation processes.
- Educate healthcare providers on proper coding practices to minimize errors and optimize reimbursement workflows.
- Develope training materials for new staff on coding systems and compliance guidelines to ensure consistent practices.
Patient Appointment Coordinator
Ballad Health
Kingsport, TN
03.2017 - 07.2018
- Scheduled an average of 80 patient's per day for diagnostic and imaging appointments for multiple medical imaging departments including but not limited to CT, MRI, diagnostic radiology, comprehensive breast center, ultrasound, nuclear medicine, and special procedures.
- Managed patient inquiries, providing information about services and insurance coverage.
- Gathered doctor's orders for patient appointments and ensured needed documentation was included prior to study to ensure timely treatment for the patient.
- Developed process improvements to enhance patient flow and minimize wait times.
- Optimized provider availability by routinely monitoring schedules for accuracy and balance of appointments across different service offerings.
- Collaborated with medical staff to accommodate urgent care patients, ensuring prompt appointments.
- Collaborated with multidisciplinary teams to improve overall patient experience and satisfaction.
Patient Registration Representative
Wellmont Health System (Now Ballad Health System)
Kingsport, TN
12.2016 - 03.2017
- Facilitated patient check-in processes for approximately 30 patients per day, ensuring accurate data entry and compliance with healthcare regulations.
- Collected all patient orders and reviewed them for all required documentation. Contacted provider's offices when needed for missing documentation.
- Imaged and scanned patient and registration documentation into electronic patient records.
- Managed insurance verification procedures, enhancing overall patient experience and reducing processing delays.
- Collected payment towards copays and deductibles.
- Collaborated with clinical staff to streamline registration workflows, improving efficiency in patient service delivery.
Education
Professional Education - Medical Billing And Coding
University of Tennessee, Chattanooga
Chattanooga, TN10-2023
Bachelor of Science - Psychology
King University
Bristol, TN12-2021
Associate of Science - Psychology
Northeast State Community College
Blountville, TN05-2020
Skills
- CPT Coding
- ICD-10
- HCPCS
- Veradigm EHR & PM
- RCx Rules
- Epic
- Ingenious Med
- E/M coding
- Outpatient procedure coding
- EncoderPro
Certification
- Certified Professional Coder (CPC) - AAPC
Timeline
Coding Specialist 1
State Of Franklin Healthcare Associates
12.2023 - Current
Patient Appointment Coordinator
Ballad Health
03.2017 - 07.2018
Patient Registration Representative
Wellmont Health System (Now Ballad Health System)
12.2016 - 03.2017
Professional Education - Medical Billing And Coding
University of Tennessee, Chattanooga
Bachelor of Science - Psychology
King University
Associate of Science - Psychology
Northeast State Community College