Lucy Sheffield
Memphis
Summary
Offering strong foundation in communication and adaptability, ready to learn and grow in retail environment. Brings commitment to customer service excellence and ability to quickly grasp product knowledge. Ready to use and develop problem-solving and teamwork skills in any role.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Ivory Closet
08.2023 - 02.2025
- Assisted customers with product selections, enhancing overall shopping experience.
- Processed transactions efficiently using POS systems, ensuring accuracy in cash handling.
- Maintained store appearance through effective merchandising and inventory organization.
- Collaborated with team members to meet daily sales goals and improve customer service.
- Educated customers on product features and benefits, fostering informed purchasing decisions.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Implemented visual displays that showcased promotions, driving increased foot traffic.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
Education
Bachelor‘s - English Education
University of Mississippi
University, MS05-2028
Skills
- Customer service
- Retail sales
- Customer engagement
- Customer assistance
- Problem-solving
- Reliability and punctuality
- Store opening and closing
- Cash register operation
Community Service and Work Experience
- War Horses for Hero’s, Volunteer, 10
- St. Louis all Sports camp, Volunteer, 11
- Catholic Charities, Volunteer, 11
- Thistle and bee, Volunteer, 12
- Ave Maria, Volunteer, 12
- Memphis Animal Services, Volunteer, 12
- Ivory Closet, Cashier / Floor Associate, 12
Timeline
Retail Sales Associate
Ivory Closet
08.2023 - 02.2025
Bachelor‘s - English Education
University of Mississippi