Operations supervisor with strong project management and quality assurance skills. Demonstrated success in maintaining safety compliance and improving operational efficiency. Expertise in supporting mission readiness through effective team leadership and process optimization.
Overview
19
19
years of professional experience
3
3
Certifications
Work History
Company Operations Supervisor
U.S. Army Active Duty
Fort Campbell North
11.2024 - Current
Supervised daily operations for a maintenance company of 290 Soldiers, ensuring seamless coordination across maintenance, logistics, and aviation support functions.
Worked directly with command teams to synchronize maintenance workloads, allocate resources, and prioritize work orders.
Oversaw mission tasking, training management, scheduling, reporting, and operational readiness tracking.
Ensured compliance with Army aviation standards, safety policies, and readiness reporting requirements.
Streamlined internal processes to increase operational efficiency and reduce response times for mission requirements.
Provided leadership, mentorship, and administrative oversight for multiple platoons and maintenance sections.
Quality Control Supervisor
U.S. Army Active Duty
Fort Campbell North
05.2022 - 11.2024
Led the Quality Control (QC) Platoon, supervising 12 Non‑Commissioned Officers (NCOs) responsible for maintaining aircraft readiness and enforcing technical and safety standards.
Oversaw company-level maintenance taskings and workflow management, ensuring adherence to regulatory standards and high-quality aviation maintenance.
Managed the development, tracking, and execution of maintenance schedules, inspection timelines, and aircraft status reporting to support unit readiness.
Advised senior leaders on maintenance performance and QC compliance, optimizing manpower allocation and implementing risk mitigation measures.
Improved cross‑section workflow by integrating standardized QC procedures and maintenance best practices.
Coordinated TDY travel and operational calendar planning for Joint Operations, supporting mission-critical aviation requirements through efficient scheduling.
Quality Control Inspector
U.S. Army Active Duty
Fort Campbell North
11.2019 - 05.2022
Performed detailed technical inspections on aircraft, components, and maintenance records to ensure compliance with Army aviation standards, technical manuals, and quality assurance requirements.
Conducted pre‑flight, post‑flight, and phase inspections, ensuring all discrepancies were properly identified, documented, and corrected.
Verified accuracy of maintenance actions, troubleshooting procedures, and component replacements, ensuring continued aircraft airworthiness.
Reviewed maintenance forms, logbooks, and digital records for accuracy and compliance with TAMMS‑A procedures, enhancing documentation integrity.
Advised maintenance leaders on aircraft status, technical issues, safety concerns, and required corrective actions.
Supported internal and external audits and inspections, ensuring adherence to operational and regulatory standards.
Aircraft Maintenance Supervisor
U.S. Army Active Duty
Fort Campbell North
08.2018 - 11.2019
Maintained and serviced the A/MH‑6M Little Bird, a SOF‑unique, highly modified light assault and reconnaissance aircraft used for close air support, infiltration/exfiltration, armed escort, and precision operations.1
Troubleshot, removed, installed, and adjusted aircraft components across powertrain, drivetrain, electrical, and flight control systems to ensure optimal aircraft performance.
Guided maintenance teams through detailed phase inspections and major component servicing to uphold aircraft safety and reliability standards.
Successfully improved turnaround efficiency, returning aircraft to the customer ahead of the allocated maintenance window, increasing mission availability and unit readiness.
Trained and mentored soldiers in Little Bird‑specific maintenance procedures, technical documentation, and safety protocols to enhance team competency and operational readiness.
Ensured compliance with technical manuals, SOF aviation standards, and quality assurance procedures throughout all maintenance actions.
Quality Control Inspector
U.S. Army Active Duty
Joint Base Lewis McChord
07.2017 - 07.2018
Conducted comprehensive technical inspections on AH‑64D/E Apache airframes, components, and maintenance documentation to ensure compliance with Army aviation standards, technical manuals, and quality‑assurance requirements.
Inspected powertrain, drivetrain, hydraulic, electrical, and rotor systems; ensured compliance with maintenance procedures and facilitated corrective actions.
Performed phase, pre‑flight, post‑flight, and special inspections to maintain aircraft airworthiness and mission readiness.
Ensured accuracy of maintenance forms, records, and TAMMS‑A documentation; confirmed logbook entries, part replacements, and troubleshooting steps to support operational integrity.
Identified deficiencies and guided maintenance teams in corrective actions, enhancing troubleshooting accuracy and minimizing repeat issues.
Supported readiness reporting, safety audits, and quality‑control evaluations across the maintenance organization.
Aircraft Maintenance Technician
U.S. Army Active Duty
Fort Campbell North
04.2010 - 07.2017
Performed phase and line maintenance on the AH‑64D/E Apache, conducting scheduled inspections, troubleshooting, component replacement, and corrective maintenance across powertrain, hydraulic, electrical, and flight‑control systems.
Executed aircraft servicing, fault isolation, and system adjustments, ensuring airworthiness and readiness for successful operational missions.
Ensured all maintenance actions complied with technical manuals, safety procedures, and Army aviation standards.
Collaborated with technical inspectors and production control to track maintenance requirements and verify documentation accuracy, supporting adherence to quality‑assurance standards.
Managed 1,800 lines of bench stock and logistics inventory, ensuring timely availability of mission‑critical parts and consumables for operational readiness.
Aircraft Maintenance Trainee
U.S. Army Active Duty
Fort Eustis
12.2009 - 04.2010
Completed initial hands‑on training in AH‑64D Apache maintenance, learning foundational aircraft systems, safety procedures, and maintenance standards.
Acquired proficiency in technical manuals, maintenance documentation, and inspection requirements for the AH‑64 platform, enhancing operational readiness.
Supported senior maintainers in servicing, component removal/installation, and troubleshooting tasks, ensuring adherence to safety standards.
Cultivated skills in aviation maintenance discipline, tool control, and compliance with operational and safety protocols, contributing to efficient maintenance practices.
Journeyman Plumber
Christianson Air Conditioning and Plumbing
San Antonio
06.2007 - 08.2009
Installed, inspected, repaired, and maintained plumbing systems, fixtures, and associated piping to meet residential, commercial, or industrial standards.
Interpreted blueprints, specifications, and technical diagrams to effectively plan and execute plumbing layouts.
Executed technical inspections verifying system compliance with building codes, safety regulations, and customer requirements.
Performed troubleshooting on water supply lines, drainage systems, and sewage lines to identify faults and implement corrective actions.
Managed tools, materials, and jobsite safety practices in accordance with plumbing trade standards.
Collaborated with contractors, supervisors, or maintenance teams to coordinate project timelines, system upgrades, and repairs.
Communicated repair needs and recommendations to customers clearly, ensuring their understanding and satisfaction.
Oversee the company's daily operations/Oversee company culture/Execute company strategy at FSI Outsourcing LimitedOversee the company's daily operations/Oversee company culture/Execute company strategy at FSI Outsourcing Limited
Company Director, India Site-Head & Operations Director at FiscalNote India Pvt. Ltd (Erstwhile a part of The Economist Group)Company Director, India Site-Head & Operations Director at FiscalNote India Pvt. Ltd (Erstwhile a part of The Economist Group)