Luis Colorado
Clarksville,TN
Summary
Dynamic professional with a proven track record at Zaxbys, excelling in customer service and employee training. Skilled in performance evaluations and workload management, I foster team collaboration and drive operational success. Adept at inventory management, I enhance accuracy and reduce discrepancies, ensuring a seamless business operation.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Zaxbys
06.2022 - Current
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Conducted performance evaluations and provided constructive feedback to employees.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Lead Crews between 15-20 people per day.
Crew Leader (Construction Worker)
Self Employed
10.2019 - 05.2022
- Monitored team members to verify work quality and address concerns.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Trained employees in time management and proper ways to complete job duties.
- Used variety of hand and power tools to complete tasks.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Loaded and unloaded materials onto trucks and trailers.
- Helped with erecting scaffolding and ladders.
- Installed drywall, siding and other structural components.
- Completed drywall projects with a count of 200-300 boards per day.
- Assessed a team of 4 (self included) to complete projects in a timely manner.
- Followed instructions and safety protocols while operating machinery and equipment.
Education
High School Diploma -
Laurel High School
Laurel, MD05.2019
Skills
- Recruiting and interviewing
- Orientation and training
- Workload management
- Customer service and satisfaction
- Sales reporting
- Employee performance evaluations
- Consulting
- Marketing tactics
- Policy enforcement
- Team collaboration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Manager
Zaxbys
06.2022 - Current
Crew Leader (Construction Worker)
Self Employed
10.2019 - 05.2022
High School Diploma -
Laurel High School
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