Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luis Lopez

Nashville

Summary

Dynamic sales associate with a proven track record at Hudson News, excelling in customer service and conflict resolution. Recognized for enhancing customer satisfaction and driving repeat business through effective communication and relationship-building. Skilled in cash register operation and adept at multitasking in high-pressure environments, consistently contributing to team success.

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Diligent [Desired Position] with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.

Overview

11
11
years of professional experience

Work History

Hudson Group Sales Associate

Hudson News
01.2024 - 03.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.

Amazon Flex Associate

Amazon Fresh
06.2021 - 03.2023
  • Promoted a positive work culture by fostering open communication among team members and actively contributing to problem-solving discussions.
  • Utilized strong multitasking abilities to manage multiple priorities effectively without compromising quality or productivity levels.
  • Participated in regular staff training sessions to stay updated on product knowledge and improve sales techniques.
  • Helped maintain stock levels through timely restocking, reducing instances of out-of-stock items and missed sales opportunities.

Party City Sales Associate

Party City
08.2014 - 05.2018
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Education

Cane Ridge High School
12848 Old Hickory Blvd Antioch Tn 37013
05-2013

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Stocking and receiving
  • Cash register operation
  • Conflict resolution
  • POS system operation
  • Verbal/written communication

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Hudson Group Sales Associate

Hudson News
01.2024 - 03.2025

Amazon Flex Associate

Amazon Fresh
06.2021 - 03.2023

Party City Sales Associate

Party City
08.2014 - 05.2018

Cane Ridge High School
Luis Lopez