Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Luke Baker

Oak Ridge,TN

Summary

Solution-focused and reliable professional with extensive experience in house and pet sitting as well as food service at Viet Bread and Tea. I have proven my ability to maintain high cleanliness standards and ensure client satisfaction. Additionally I maintain my adaptable and decisive nature under pressure, consistently delivering exceptional service while managing security and emergency situations effectively.

Overview

9
9
years of professional experience

Work History

House and Pet Sitter

Self Employed Services
07.2020 - Current
  • Brought in mail and newspaper to maintain appearance of activity at client residence.
  • Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
  • Fed and watered animals and replaced dirty bedding and litter boxes.
  • Collected, forwarded or signed for mail, packages, or home services.
  • Set security system using pass code and kept appropriately armed while at property and away.
  • Answered telephone and doorbell, took messages, and relayed information to owner 5-10 times a week.

Food Service Worker

Viet Bread and Tea
03.2019 - 05.2020
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free work spaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.

Residential House Cleaner

Self Employed Services
03.2016 - 12.2018
  • Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens 3 times a week.
  • Maintained clean and orderly environment and kept cleaning equipment in excellent condition.
  • Adhered to professional house cleaning checklist.
  • Followed procedures when using chemical cleaners and power equipment to prevent damage to floors and fixtures.

Education

Associate of Science - Applied Psychology

University of Tennessee Knoxville
Knoxville, TN

Skills

  • Adaptable to sudden change

  • Security awareness

  • Calm responses to emergencies

  • Reliability

  • Can maintain standards of cleanliness

  • Decisive under pressure

  • Able to maintain client satisfaction

  • Communication in emergencies

  • Provide unique care for clients

  • Makes proper use of their time

Accomplishments

  • Maintain a multi-year organized group meeting weekly to discuss our shared experience in the work force and help each other achieve our career goals.
  • Collaborated with team of 6 in the development of House Remodeling.
  • Handled logistical expectations for multiple clients aiding them in keeping their schedules
  • Supervised team of 5 staff members while working the front counter of a high pace restaurant

Timeline

House and Pet Sitter

Self Employed Services
07.2020 - Current

Food Service Worker

Viet Bread and Tea
03.2019 - 05.2020

Residential House Cleaner

Self Employed Services
03.2016 - 12.2018

Associate of Science - Applied Psychology

University of Tennessee Knoxville
Luke Baker