Luke Gallien
Chattanooga
Summary
Organized and dedicated Dental Receptionist that provides exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Dental Receptionist
Smiles Of Chattanooga
06.2021 - 08.2023
- Worked during summer breaks
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Helped patients complete necessary medical forms and documentation.
- Managed patient billing processes for timely, accurate payments.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Answered telephone calls to offer office information, answer questions, and schedule appointments
- Provided excellent customer service to create positive experiences and build patient trust.
Climbing Wall Supervisor
University of Tennessee at Knoxville
11.2024 - Current
- Supervised climbing wall during operating hours
- Distribute and manage rental equipment
- Keep rental inventory digitally during operating hours
- Managed sales
- Tested individuals for certifications
Education
Bachelor of Science - Biological Sciences
University of Tennessee
Knoxville, TN05-2026
Skills
- Dental team assistance
- Appointment confirmation
- Appointment scheduling
- Records management
- Patient documentation
- Friendly and outgoing
- Administrative support
- Issue resolution
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Climbing Wall Supervisor
University of Tennessee at Knoxville
11.2024 - Current
Dental Receptionist
Smiles Of Chattanooga
06.2021 - 08.2023
Bachelor of Science - Biological Sciences
University of Tennessee
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