Luke Smith
Knoxville
Summary
Experienced with managing store operations and ensuring optimal customer experiences. Utilize strategic planning and team coordination to streamline processes. Track record of effectiveness, high responsibility, staff satisfaction, and team development.
Overview
7
7
years of professional experience
Work History
Store Supervisor
Eddie Bauer
Knoxville, TN
11.2025 - Current
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Directed customer service, inventory and employee sales operations to create an efficient and accommodating store.
- Monitored financial transactions, identifying trends to inform budgeting decisions.
- Managed cash handling processes accurately to maintain financial integrity within the store''s daily transactions.
Order Fulfillment Specialist
Home Depot
Knoxville, TN
09.2024 - 01.2025
- Coordinated order processing to ensure timely fulfillment of customer requests.
- Managed inventory levels, optimizing stock availability for operational efficiency.
- Provided exceptional customer service by quickly addressing concerns or inquiries related to orders, maintaining a high level of professionalism throughout all interactions.
- Collaborated with cross-functional teams to resolve order discrepancies and enhance customer satisfaction.
Dorm Repairman
University of Tennessee Housing Department
Knoxville, Tennessee
05.2024 - 08.2024
- Assisted in identifying areas needing repair or maintenance
- Delivered high-quality results through precise techniques, providing an adequate environment for students
- Prepared surfaces by cleaning, sanding, and priming to ensure optimal paint adhesion.
- Applied various painting techniques to enhance aesthetic appeal of residential buildings.
Move Coordinator
Glenn Enterprises
Nashville, TN
05.2022 - 08.2022
- Assisted with moving and storage of complete household furnishings
- Supported inventory management, organization, and record-keeping
- Performed interstate driving responsibilities across multiple states
- Coordinated with customers to ensure timely delivery of inventory, supporting uninterrupted operations.
Inventory Management
Tennessee Tractor LLC
Alamo, Tennessee
05.2021 - 01.2022
- Traveled to John Deere dealerships to update and ensure accurate inventory levels
- Tracked stock using company inventory management software.
- Streamlined inventory management processes for enhanced efficiency and reduced waste.
IT Assistant
Davis IT Service
Alamo, Tennessee
01.2019 - 05.2020
- Mastered John Deere proprietary software and updated over 40,000 customer database entries for Tennessee Tractor, LLC
- Solicited farm operation information from farm managers to expedite services for Tennessee Tractor, LLC and the John Deere Corporation
- Assisted with operating system installations, software configuration, and repairs of laptop computers for four nursing homes in West Tennessee
Education
Bachelor of Arts - Communication and Information Studies
The University of Tennessee, Knoxville, College of Communication and Information
Knoxville, Tennessee12.2025
Skills
- Intermediate computer data entry
- Strong verbal communication skills
- Multitasking and organization
- Customer service
- Problem-solving
- Team building and leadership
- Interpersonal communication
- Cash management
- Inventory management control
- Strong work ethic
Leadership Experience
- Member of Phi Gamma Delta
- Participated in leadership development programs, fostering teamwork and communication skills
- Contributed to organizing philanthropic events and social activities to support local charities
- Collaborated with fraternity members on initiatives to enhance chapter operations and community engagement
Timeline
Store Supervisor
Eddie Bauer
11.2025 - Current
Order Fulfillment Specialist
Home Depot
09.2024 - 01.2025
Dorm Repairman
University of Tennessee Housing Department
05.2024 - 08.2024
Move Coordinator
Glenn Enterprises
05.2022 - 08.2022
Inventory Management
Tennessee Tractor LLC
05.2021 - 01.2022
IT Assistant
Davis IT Service
01.2019 - 05.2020
Bachelor of Arts - Communication and Information Studies
The University of Tennessee, Knoxville, College of Communication and Information