Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Luke Tanner

Knoxville

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Server

Abridged Beer Co.
12.2024 - Current
  • Delivered exceptional customer service, ensuring a positive dining experience for all guests.
  • Assisted in training new staff on restaurant protocols and service standards.
  • Managed multiple tables efficiently, prioritizing guest needs to enhance satisfaction.
  • Collaborated with kitchen staff to ensure timely and accurate order delivery.

Server

Aubrey's Restaurant
07.2024 - 06.2025
  • Assisted in training new servers.
  • Checked quality of the food before serving it to guests.
  • Ensured my guests' needs were tended to.
  • Stayed informed about daily specials, new menu items, promotions.

Customer Service

CAVA
11.2021 - 03.2024
  • Provided customers with product information and resolved their issues in a timely manner.
  • Ensured all customer service standards are met at all times, and customer satisfaction levels and loyalty.
  • Balanced cash drawers at the end of each shift.
  • Complied with all health and safety regulations while performing job duties.

Education

Bachelor of Science - Kinesiology

University of Tennessee
Knoxville, TN
05-2027

Associate of Applied Science - Kinesiology

Pellissippi State Community College
Knoxville, TN
12-2025

High School Diploma -

Hardin Valley Academy
Knoxville, TN
04-2023

Skills

  • Guest Engagement
  • Personable
  • Strong Work Ethic
  • Positive and professional
  • Memory retention

Accomplishments

First awarded Employee of the Month by the FOH and BOH Managers with a unanimous vote at Abridged Beer Co.

Timeline

Server

Abridged Beer Co.
12.2024 - Current

Server

Aubrey's Restaurant
07.2024 - 06.2025

Customer Service

CAVA
11.2021 - 03.2024

High School Diploma -

Hardin Valley Academy

Bachelor of Science - Kinesiology

University of Tennessee

Associate of Applied Science - Kinesiology

Pellissippi State Community College
Luke Tanner