Luther Howard
Collierville
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
10
10
years of professional experience
Work History
Front End Team Lead
Walmart
Collierville, TN
01.2025 - Current
- Led front-end development team to enhance user experience and drive customer engagement.
- Collaborated with cross-functional teams to implement responsive web design solutions.
- Mentored junior developers, fostering skill growth and improving team performance.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Processed orders and returns efficiently, ensuring customer satisfaction at all stages.
Shift Supervisor
Blue Beacon
Memphis, TN
01.2022 - 10.2024
- Supervised daily operations to ensure efficient workflow and high-quality service delivery.
- Trained and mentored team members on best practices and safety protocols.
- Implemented process improvements to enhance operational efficiency and reduce downtime.
- Coordinated scheduling and task assignments to optimize workforce productivity.
- Resolved customer issues promptly, ensuring satisfaction and repeat business.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
Owner
L & D Construction
Memphis, TN
01.2016 - 01.2024
- Directed project management for residential and commercial construction projects, ensuring timely delivery and quality standards.
- Oversaw budgeting and cost control measures to optimize resource allocation across multiple projects.
- Established relationships with subcontractors and suppliers to enhance collaboration and efficiency in project execution.
- Implemented safety protocols and training programs to maintain compliance with industry regulations and improve workplace safety.
- Negotiated contracts with clients, ensuring alignment of scope, budget, and timelines for successful project completion.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Completed site appraisals before and after construction.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Education
High School Diploma -
Gateway HomeSchool
Byhalia, MSSkills
- Task automation tools
- Responsive web design
- Customer service
- Problem-solving skills
- Time management
- Cash counting
- Cash handling
- Relationship building and management
- Goals and performance
- Administrative skills
- Team building
- Staff management
Timeline
Front End Team Lead
Walmart
01.2025 - Current
Shift Supervisor
Blue Beacon
01.2022 - 10.2024
Owner
L & D Construction
01.2016 - 01.2024
High School Diploma -
Gateway HomeSchool