Lylah Watkins

• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
• Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.

• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Checked identification for minimum age for sale of alcoholic beverages.
• Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
• Cultivated warm relationships with regular customers.
• Noted special patron requests and followed up with kitchen to confirm delivery.
• Used slow periods to restock supplies, ice, trays and delivery bags.
• Bussed and reset tables to keep dining room and work areas clean.
• Moved and set up seating, and prepared extra silverware prior to arrival of large groups.
• Checked guests' identification before serving alcoholic beverages.

• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Checked identification for minimum age for sale of alcoholic beverages.
• Cultivated warm relationships with regular customers.
• Used slow periods to restock supplies, ice, trays and delivery bags.
• Bussed and reset tables to keep dining room and work areas clean.
• Checked guests' identification before serving alcoholic beverages.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.

• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Developed, marketed and sold full range of products and support services.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

As a carhop I had to know how to count money quickly and efficiently. Providing good customer service while taking orders out to vehicles was a must. I also made drinks and ice cream. Sometimes I would have to wear a headset and take customers' orders.

• Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
• Operated grills and fryers to prepare sandwiches and side items.
• Answered guest questions and promoted special products.

While working at Tjmaxx I had multiple job titles.

Whenever I was a cashier knowing how to do math and count money quickly was a must. I also had to know how to kindly interact with customers, but that comes easy. Lastly, whenever I would be on the register I would have to suggest people sign up for a credit card.

Working in the fitting room and on the floor is much different than working the register. On the floor I would have to walk around and ask shoppers if they needed any help, and I would have to fold and hang up clothes. As for working the fitting room, I would stand there and smile as people past, and when someone needed to try items on I would have to count them and point them in the right direction.

• Helped customers complete purchases, locate items and join reward programs.
• Answered questions about store policies and addressed customer concerns.
• Restocked and organized merchandise in front lanes.
• Collected and authorized payments of guests.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

During my time at Papa Murphy's I had to have good customer service skills. I interacted and had conversations with numerous people daily. I had to follow customers' specific requests for their pizzas, and then I would check them out on the register. At the end of the night I would mop, clean up, and do dishes.