Lyndsey Chandler
Greenbrier,TN
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Daltile Sales Service Center
01.2022 - Current
- Completed accurate order entry and data verification.
- Investigated and resolved customer inquiries and complaints quickly.
- Administered purchase order processes and placed orders as requested, anticipating demand and providing customers with desired products.
- Utilized procurement tools to manage quote process, invoicing, order entry and receiving.
- Responded to customer requests for products, services, and company information.
- Process customer orders via phone call, email, and B2B order entry.
Warehouse Team Member
LOWES DISTRIBUTION CENTER
03.2019 - 01.2022
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Used Zebra system to fulfill order requests.
- Operated equipment while observing standard safety procedures.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Host
ZOES KITCHEN
08.2018 - 03.2019
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Completed daily side work and opening and closing duties without fail.
Server
CRACKER BARREL RESTAURANT
07.2017 - 11.2018
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
Café Fontanella
08.2016 - 07.2017
- Used Aloha POS system to place orders and process payments.
- Set up banquet tables and chairs based on event requirements.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Server
LOGAN'S ROADHOUSE
02.2016 - 08.2016
- Worked with the Squirrel POS system to handle customer orders, printing receipts, and processing payments.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
Server
Bjs Family Restaurant
02.2014 - 02.2016
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Operated cash register to record transactions accurately and efficiently.
Education
HIGH SCHOOL DIPLOMA - undefined
Sycamore High School
Pleasant View, TN05.2016
Skills
- Microsoft Office Suite
- Order management
- Data Entry
- CRM Software
- Computer Proficiency
- Account management
Timeline
Customer Service Representative
Daltile Sales Service Center
01.2022 - Current
Warehouse Team Member
LOWES DISTRIBUTION CENTER
03.2019 - 01.2022
Host
ZOES KITCHEN
08.2018 - 03.2019
Server
CRACKER BARREL RESTAURANT
07.2017 - 11.2018
Server
Café Fontanella
08.2016 - 07.2017
Server
LOGAN'S ROADHOUSE
02.2016 - 08.2016
Server
Bjs Family Restaurant
02.2014 - 02.2016
HIGH SCHOOL DIPLOMA - undefined
Sycamore High School
Similar Profiles
Kim HarrisKim Harris
Design Sales Consultant at Daltile Sales Service CenterDesign Sales Consultant at Daltile Sales Service Center
Evelyn De Jesus-LazalaEvelyn De Jesus-Lazala
Customer Service Representative/Inventory Specialist at Daltile Sales Service CenterCustomer Service Representative/Inventory Specialist at Daltile Sales Service Center
Bill CollinsBill Collins
Sales Representative at Daltile Sales Service CenterSales Representative at Daltile Sales Service Center