Lynessa Mason

Work History

Wellness Way Chiropractic & Massage

01.2021 - Current

Assisted in patient intake and scheduling, ensuring efficient workflow within clinic operations.
Supported chiropractic procedures through preparation of treatment areas and equipment sterilization.
Administered therapeutic modalities under supervision, enhancing patient comfort during treatments.
Educated patients on post-treatment care and lifestyle modifications to promote wellness.
Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
Utilized specialized equipment such as ultrasound machines or electronic muscle stimulators during treatments for optimal results.
Acted as a liaison between patients and healthcare providers, facilitating effective communication and timely care delivery.
Maintained a clean and organized treatment environment, ensuring optimal patient experiences.

Wellness Way Chiropractic & Massage

01.2016 - Current

Utilized various modalities, including Swedish, deep tissue, and sports massage, to address specific concerns.
Educated clients on self-care strategies to promote long-term health benefits post-therapy.
Maintained meticulous records of client progress and treatment history for effective follow-up sessions.
Collaborated with chiropractic staff to provide integrated care that maximizes patient outcomes.
Ensured compliance with health regulations and safety standards in all therapeutic practices.
Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
Participated in ongoing professional development opportunities to stay current on industry trends and enhance skillset as a therapist.
Collaborated with healthcare professionals to develop comprehensive treatment plans addressing clients'' specific pain or injury concerns.
Skillfully addressed diverse client needs by adapting massage modalities accordingly while adhering to appropriate pressure levels throughout each session''s duration.
Streamlined appointment scheduling processes to maximize client satisfaction and therapist efficiency.
Managed inventory of supplies and equipment, ensuring availability for optimal service delivery.
Used essential oils to add aromatherapy element to massage sessions, maximizing stress relief, and relaxation effect.

Agota Spring Spa

06.2018 - 02.2020

Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Promoted relaxation and stress relief with soothing aromatherapy treatments and calming environments.
Consistently maintained high standards of cleanliness and hygiene in accordance with state regulations and industry best practices.
Developed and maintained client relationships, leading to high rate of repeat business through exceptional service and follow-up.

Austin Springs Spa

09.2017 - 06.2018

Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
Delivered exceptional customer service experiences resulting in positive reviews and increased word-of-mouth referrals.
Contributed to a positive working environment by fostering a supportive and collaborative atmosphere among fellow therapists and clinic staff members alike.