Mabel Walker
Atwood
Summary
Former receptionist- highly skilled in data entry, organization, data analytics, customer service, and brand promotion in search of a full-time position/office position.
Overview
8
8
years of professional experience
Work History
Lead Motorclothes Associate
Bumpus Harley-davidson Of Jackson
09.2024 - Current
- Assisted customers with product selection and provided expert knowledge on motorcycle apparel.
- Maintained inventory accuracy through regular stock audits and organized merchandise displays effectively.
- Trained new associates on company policies, customer service standards, and operational procedures.
- Resolved customer inquiries and complaints efficiently, ensuring a positive shopping experience for all patrons.
- Monitored and replenished stock levels to ensure availability of popular items while minimizing excess inventory.
- Increased store sales by effectively upselling products and recommending complementary items to customers.
- Improved overall shopping experience for customers by maintaining a clean and organized store environment at all times.
- Cultivated a positive work atmosphere among colleagues through open communication and teamwork efforts for smoother operations.
- Supported store management by assisting with administrative tasks such as scheduling, reporting, and employee training.
- Built strong relationships with customers through active listening, understanding their needs, and recommending appropriate motorclothes solutions.
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Opened and closed cash registers by counting money, separating charge slips, balancing cash drawers and making deposits.
- Data entry and monthly stats
Front Desk Receptionist
Bumpus Harley-davidson Of Jackson
09.2022 - 09.2024
- Managed front desk operations, ensuring efficient check-in and check-out processes.
- Enhanced customer experience through effective communication and problem resolution strategies.
- Coordinated appointments, managing schedules for service departments and staff.
- Processed transactions accurately, maintaining financial integrity of daily cash flow.
- Developed and maintained positive relationships with clients, resulting in repeat business opportunities.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Environmental Service Tech
Jackson-Madison County General Hospital
10.2022 - 02.2023
- Managed a team of 30 housekeepers, ensuring they met sanitation expectations.
- Followed up on employees work by visiting hospital rooms.
- Documented the team's performance and turned in documentation to hirer management.
Receptionist
The Salvation Army
03.2020 - 10.2022
- Coordinate with the Social Services Director and Corps Officers to plan and lead the intake training for all partner agencies and community volunteers.
- Transferred paper formats into computer files and database systems.
- Created various spreadsheets, documents, flyers, advertisements, PowerPoint presentations with great accuracy and speed.
- Field incoming calls, take messages, and convey information to appropriate staff as necessary.
Angel Tree Program Coordinator
The Salvation Army
06.2020 - 03.2021
- Brand Ambassador who exemplified a combination of professionalism and compassion when communicating with news stations and the general public.
- Traveled to meet with various business and community partners to coordinate donations, adoptions, and distribution of sponsored children.
- Maintain the organization and inventory of all Angel Tree supplies.
Relief Employee
The Salvation Army
08.2017 - 06.2020
- After volunteering with The Salvation Army for 3 years, was asked to come on board to fill-in for current employees who were out of the office.
- Shadowed the Director (Officer) of The Salvation Army to learn how the organization worked, and trained on each position.
Education
Data Analytics Professional Certification - undefined
Coursera
Highschool Diploma - undefined
North Side High School
Jackson, TN01.2019
Skills
- Data Entry
- Software Management
- Program Coordination
- Microsoft Office
- Google Applications
- Client and Business Relationship Building and Service
- Professional Phone/Email Etiquette
- Training and Public Speaking
- Quick Learner
- Lead and over seeing staff
Timeline
Lead Motorclothes Associate
Bumpus Harley-davidson Of Jackson
09.2024 - Current
Environmental Service Tech
Jackson-Madison County General Hospital
10.2022 - 02.2023
Front Desk Receptionist
Bumpus Harley-davidson Of Jackson
09.2022 - 09.2024
Angel Tree Program Coordinator
The Salvation Army
06.2020 - 03.2021
Receptionist
The Salvation Army
03.2020 - 10.2022
Relief Employee
The Salvation Army
08.2017 - 06.2020
Data Analytics Professional Certification - undefined
Coursera
Highschool Diploma - undefined
North Side High School