Summary
Overview
Work History
Education
Skills
Timeline
Generic

Machelle Ward

Nashville

Summary

Versatile, certified pharmacy technician with over 10 years of diverse experience in pharmacy operations and leadership. Expert in fast-paced, high-volume fulfillment, and call center areas.

Overview

13
13
years of professional experience

Work History

Certified Pharmacy Technician

Vanderbilt University Medical Center
Nashville, TN
03.2020 - Current
  • Fill & package medications to shipping via UPS/FedEx and patient pick-up.
  • Manage inventories, rotate stock, remove expired or damage drug products, and resolve discrepancies in drug counts.
  • Collaborate closely with leadership to deliver high-level quality care to patients and train new staff (including Project Search Interns).
  • Perform wide range of pharmacy operations and quality assurance with strong commitment to accuracy, efficiency, and service quality.

Certified Pharmacy Technician

Nashville VA Medical Center
Nashville, TN
08.2013 - 01.2019
  • Accurately filled and dispensed prescriptions in a high-volume, fast-paced environment.
  • Labeled and packaged medications per VA policy and adhered to pharmacy laws and regulations.
  • Assisted in medical supply orders including ostomy, trach, catheters, and wound care.
  • Proficient use of ScriptPro filling and dispensing system.
  • Answered and triaged phone calls and redirected them to appropriate personnel.
  • Performed monthly inventory inspections to ensure appropriate removal of out-of-date medications.
  • Recorded low and out of stock medications and supplies to ensure proper inventory levels.

Education

Associate of Applied Science - Pharmacy Technician

Daymar Institute
Nashville, TN
01-2012

Associate of Science - Child Development

Nashville Technology
Nashville, TN
01-1997

Associate of Arts - Nursing Technician

Davidson Technical
Nashville, TN
01-1993

Skills

  • Quality assurance
  • Problem-solving skills
  • Workflow optimization
  • Team leadership
  • Detail-oriented
  • Collaboration
  • Strong decision-making ability
  • Hospital and retail pharmacy professional
  • HIPAA trained
  • Troubleshooting pharmacy machinery & applications
  • Critical thinking
  • Customer service
  • Pharmacology
  • Inventory management
  • Triage phone calls

Timeline

Certified Pharmacy Technician

Vanderbilt University Medical Center
03.2020 - Current

Certified Pharmacy Technician

Nashville VA Medical Center
08.2013 - 01.2019

Associate of Applied Science - Pharmacy Technician

Daymar Institute

Associate of Science - Child Development

Nashville Technology

Associate of Arts - Nursing Technician

Davidson Technical
Machelle Ward