Macie Holey
Knoxville
Summary
Skilled Wax Specialist with experience in providing high-quality waxing services. Strengths include excellent customer service skills, strong attention to detail, and comprehensive knowledge of hygiene protocols. Demonstrated ability to promote skincare products and treatments effectively, contributing positively to business growth and client satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Wax Specialist/ Trainer
European Wax Center
Knoxville
01.2017 - Current
- Greeted customers and provided excellent customer service.
- Ensured that all work areas were kept clean and tidy at all times.
- Performed waxing services on clients according to their individual needs, including Brazilian, full body, bikini line, face, underarm, and leg waxing.
- Suggested additional services or retail items based on the client's needs.
- Discussed procedures and educated clients on waxing systems.
Assistant Manager
Express Factory Outlet
Blasdell
01.2019 - 01.2021
- Managed staffing schedules, interviewed potential employees, and provided training for new hires.
- Resolved conflicts between customers and staff members in a professional manner.
- Implemented innovative marketing campaigns to boost brand awareness.
- Set individual and team sales goals, motivating staff to meet and exceed these targets.
- Gave customers the best fashion advice. Upsell clothing, accessories, and credit cards to assure efficiency.
Education
Some College (No Degree) - Esthetics
Continental School of Beauty
Buffalo, NYSkills
- Product knowledge
- Customer service
- Attention to detail
- Male and female waxing
- Pain management techniques
Certification
- I have a current Esthetician license in the states NY, FL, and TN
Affiliations
- I have great customer professionalism
- I am a quick and urgent learner
- I have been a free lance makeup artist in the past
Timeline
Assistant Manager
Express Factory Outlet
01.2019 - 01.2021
Wax Specialist/ Trainer
European Wax Center
01.2017 - Current
Some College (No Degree) - Esthetics
Continental School of Beauty
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