Macijade Frazier
Lebanon
Summary
Dynamic barista with a proven track record at Kroger, excelling in time management and problem-solving. Fostered a welcoming atmosphere while efficiently handling customer needs and complaints, enhancing satisfaction and loyalty. A dedicated team player, consistently maintained a clean workspace and contributed to a positive team environment.
Overview
1
1
year of professional experience
Work History
Barista
Kroger
05.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Education
Fusion
Murfreesboro, TNSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
Timeline
Barista
Kroger
05.2024 - Current
Fusion