Detail-oriented professional with a focus on customer service, team collaboration, and effective time management. Proven ability to maintain guest relations and train new staff for optimal performance.
Overview
3
3
years of professional experience
Work History
Host
House of Cards
Nashville, TN
11.2025 - Current
Greeted and seated guests, ensuring a welcoming atmosphere.
Trained new hosts on operational procedures and customer service standards.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Supervisor
Chick-fil-A
Lebanon, TN
05.2023 - 11.2025
Supervised daily operations, ensuring smooth workflow and adherence to quality standards.
Trained and mentored team members on service techniques and operational protocols.
Analyzed sales data to identify trends, facilitating informed decision-making for promotions.
Kids Club Associate
Wilson County Public Schools
Wilson County, TN
10.2022 - 04.2024
Facilitated engaging educational activities for diverse groups of children.
Developed and implemented curriculum plans to enhance student learning experiences.
Monitored child behavior and ensured a safe environment during club sessions.
Collaborated with staff to coordinate events and special activities for students.