Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mackenzie Patterson

Murfreesboro

Summary

Dynamic professional with a strong work ethic and exceptional attention to detail, experienced in scheduling and patient coordination. . Proficient in electronic health record systems, I excel in optimizing workflows and enhancing communication between patients and healthcare providers, ensuring seamless operations and improved patient experiences.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Scheduler/ Front Desk

AASC
01.2025 - 06.2025
  • Assisted in scheduling and coordinating appointments to optimize workflow.
  • Developed proficiency in using scheduling software for efficient task management.
  • Communicated effectively with team members to ensure alignment on schedules.
  • Learned to prioritize tasks based on urgency and availability of resources.

Front Desk/ Medical Assistant

Care First Urgent Care
07.2022 - 04.2024
  • Managed patient check-in and scheduling using electronic health record systems.
  • Assisted in maintaining organized patient files and medical records for efficient retrieval.
  • Educated patients on office procedures, ensuring understanding of next steps in care.
  • Coordinated communication between patients and healthcare providers to facilitate timely responses.
  • Processed insurance information and verified coverage to streamline billing processes.

Surgery Scheduler

Clinton Memorial Hospital
02.2019 - 06.2022
  • Scheduled surgical procedures, ensuring optimal use of operating room resources.
  • Coordinated with medical staff to confirm patient readiness and necessary documentation.
  • Managed patient inquiries regarding surgery details, providing clear communication and support.
  • Utilized electronic health record systems for accurate scheduling and patient tracking.

Server/ Resident Assistant

Ohio Living Cape May
01.2017 - 02.2019
  • Provided exceptional customer service, ensuring positive dining experiences through attentive and friendly interactions.
  • Collaborated with kitchen staff to coordinate timely food preparation and delivery, enhancing overall efficiency.
  • Managed cash register operations, accurately processing payments and maintaining balanced cash drawers.
  • Maintained cleanliness and organization of dining area, upholding health and safety standards consistently.

Education

High School Diploma -

Wilmington High School
Wilmington, OH
05.2019

Skills

  • Computer skills
  • Attention to detail
  • Data entry
  • Strong work ethic
  • Customer service
  • Critical thinking
  • Teamwork and collaboration
  • Schedule coordination
  • Schedule management
  • Medical terminology

Certification

CPR

BLS

Timeline

Scheduler/ Front Desk

AASC
01.2025 - 06.2025

Front Desk/ Medical Assistant

Care First Urgent Care
07.2022 - 04.2024

Surgery Scheduler

Clinton Memorial Hospital
02.2019 - 06.2022

Server/ Resident Assistant

Ohio Living Cape May
01.2017 - 02.2019

High School Diploma -

Wilmington High School
Mackenzie Patterson