Mackenzie West
Walling
Summary
Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Patient Care Technician (PCT), PRN
River Park Hospital
01.2024 - Current
- Provide compassionate, patient-centered care while assisting nursing staff with patient needs
- Perform vital signs, patient monitoring, hygiene care, and activities of daily living
- Assist with patient transfers, repositioning, and fall prevention
- Document patient information and communicate changes in patient condition
- Maintain infection control standards and a safe patient care environment
- Demonstrate strong bedside manner, teamwork, and communication skills
Assistant Manager
The Bridal Registry
06.2013 - Current
- Manage booking staff and daily operations
- Collect and verify employee timekeeping information
- Coordinate day-to-day operations
- Create reports, analyze, interpret, and present data
- Monitor customer satisfaction and resolve concerns
- Support general manager when needed
Medical Assistant
Valley Medical Center
05.2016 - 12.2018
- Record patient history and demographics, manage appointments and scheduling
- Measure and document vital signs
- Prepare and administer injections/medications
- Assist physicians with patient exams and charting
Education
Associate of Science - Health Science (Pre-Nursing)
South College
NashvilleEMT-B - Emergency Medicine
Motlow State Community College
05-2026
Clinical Certified Medical Assistant / CPR Certification
Remington College
NashvilleSkills
- Communication
- Customer Service
- Decision-making
- Collaboration
- Time Management / Organization
- Patient Care & Safety
- Vital Signs & Patient Monitoring
- Emergency Medical Response
- Medical Documentation
- Infection Control Practices
- Patient Mobility Assistance
- BLS/CPR Certified
- Patient observation
- Basic life support
- Blood glucose testing
Certification
- Licensed Emergency Medical Technician (EMT-B)
- Associates degree in Health Science Pre-Nursing
- BLS/CPR Certified
Timeline
Patient Care Technician (PCT), PRN
River Park Hospital
01.2024 - Current
Medical Assistant
Valley Medical Center
05.2016 - 12.2018
Assistant Manager
The Bridal Registry
06.2013 - Current
Clinical Certified Medical Assistant / CPR Certification
Remington College
Associate of Science - Health Science (Pre-Nursing)
South College
EMT-B - Emergency Medicine
Motlow State Community College