Madalyn Bell

- Responsible for scheduling all non-administrative nursing staff for the facility

- Communicates urgent staffing needs to on duty nursing staff and administration.

-Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.

- Responsible for handling call outs and staff absences to ensure that each unit is adequately staffed at all times.

- Keeps accurate records of staff absences and medical excuses

- Keeps accurate, organized records of staffing and resident census information.

- Tracks and reports all staffing needs to the DON and staffing agencies.

- Reviews and accommodates all staff PTO requests to ensure adequate staffing at all times.

- Adjusts, reviews, and approves all nursing staff time cards to ensure accurate and timely payroll completion.

- Assists in completing staff interviews, background checks and reference checks

-Worked closely with other departments within the organization to address workforce planning needs effectively.

-Conducted comprehensive interviews, assessing candidate skills and cultural fit for successful placements.

-Required in depth working knowledge of regulations related to patient privacy, HIPAA, insurance regulations, and excellent organizational and time management skills as well as a commitment to confidentiality in all aspects of work.

-Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.

- Scheduled in office and out-patient based medical procedures for patients with appropriate provider and time/location slot, utilizing appropriate scheduling templates.

-Enter notes/special instructions needed for scheduling in the electronic medical record.

-Completed accurate documentation for patients for scheduled procedures and surgeries.

-Provided accurate, detailed information to patients regarding appointment preparations, time of patients scheduled arrival, and any other directional information needed: takes appropriate action in responding to questions from patients.

-Confirmed patient’s insurance provider and work cohesively with internal staff to obtain prior authorizations/referrals and paperwork needed for the appointment

• Managed daily office operations, including procurement and purchasing of all supplies and materials through vendor contracts.
• Handled communications between 30 faculty members, and 196 students and their parents.
• Utilized supervisory skills and secretarial abilities to oversee office operations.
• Tracked invoices, resolved financial discrepancies, and assisted in accounting of multiple administrative budgets and faculty discretionary funds.
• Compiled confidential demographics and data for inclusion in special reports and summaries.
• Interpreted administrative directives to define and document faculty and staff processes.
• Designed and assisted in completion of school forms and applications.
• Managed and coordinated school admissions including student records, application materials, and financial documents.
• Maintained current and compliant financial documents, employee records, and teacher licensure information.
• Handled appointment scheduling, employee and event itineraries and accounts to improve attendance and productivity.
• Sourced vendors for special project needs and negotiated contracts.

• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
• Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
• Coordinated on-site immunizations to promote vaccination initiatives for wellness.
• Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
• Orchestrated, executed and monitored performance of campaigns to boost brand awareness and profitability.
• Increased the sale of compounded medications an average of 5% monthly.
• Diversified and enhanced website pages and social media platforms to boost reach.

• Reviewed patient progress to document effects of any prescribed medication.
• Explained treatment procedures, medications and diets to inform patient and patient's family of care and progress.
• Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Handled medication reconciliation of up to 35 patients at a time to improve speed of treatment in emergency room.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.

• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Serviced an average of 600 prescriptions a day.
• Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
• Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
• Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
• Stocked, labeled and inventoried medication to keep accurate records.

• Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations, including visual, aural and social learning modalities.
• Employed appropriate teaching methods to cater to individual educational needs of each student.
• Compiled, administered and graded examinations to assess student progress and provide feedback on learning objectives.
• Created lesson plans, course materials and homework assignments covering established coursework and textbook information.
• Introduced undergraduate students to history lesson information by capturing attention with targeted questions on materials being presented and engaging multimedia presentations.
• Evaluated and revised lesson plans and course content to facilitate and moderate classroom discussions and student-centered learning.
• Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.

• Reviewed and edited pamphlets, web pages, and other publications that communicate information about the Historic Campus to both in person and online visitors.
• Organized material, determined area of emphasis, and wrote publications according to prescribed editorial style and interpretative themes.
• Effectively communicated with various archival collections and libraries, including Special Collections at William and Mary and the Library of Congress, in order to find and view materials pertaining to the Historic Campus.
• Delivered information regarding the Historic Campus and its historical interpretation to wide variety of audiences ranging from school students to teachers and others in community.
• Provided research support to Director of the Historic Campus, Dr. Susan Kern. Coordinated and scheduled on and off site research trips for apprentices and Dr. Kern.