Madeleine Hamilton
Franklin
Summary
Organized and dependable candidate eager to put excellent communication and interpersonal skills into practice. Successful at managing multiple priorities with a positive attitude. Trainable and committed to creating warm and inviting atmosphere.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Cork & Cow
11.2022 - 01.2024
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
Store Team Member
American Eagle Outfitters, Inc
01.2022 - 07.2022
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Assisted in successful promotional events, engaging customers and driving sales growth.
- Streamlined checkout process, accurately handling cash transactions and maintaining balanced registers.
Restaurant Team Member
Chicken Salad Chick
04.2021 - 07.2021
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Education
Arts & Sciences
The University of Tennessee - Knoxville
Knoxville, TN05.2027
High School Diploma -
Centennial High School
Franklin, TN05.2023
Skills
- Critical thinking
- Conflict Resolution
- Customer Service
- Guest Relations Management
- Cash Handling
- Team collaboration
- Up-selling techniques
- Reservation Coordination
- Judgment and decision making
- Adaptability
- Excellent communication
Timeline
Restaurant Hostess
Cork & Cow
11.2022 - 01.2024
Store Team Member
American Eagle Outfitters, Inc
01.2022 - 07.2022
Restaurant Team Member
Chicken Salad Chick
04.2021 - 07.2021
Arts & Sciences
The University of Tennessee - Knoxville
High School Diploma -
Centennial High School
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