Madelynn Goldenstern
Nashville
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
7
7
years of professional experience
Work History
Manager
Jonathan's Grille
Cool Springs
05.2022 - Current
- Developed operational strategies to enhance team performance and workflow efficiency.
- Fostered a positive work environment through effective communication and team-building activities.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
Waitress
Jonathan's Grille
Cool Springs
05.2020 - Current
- Organized customer experience and server rotation
- Cultivated a positive experience for the customer while being a waitress
- Provided excellent customer service in a fast-paced dining environment.
- Managed multiple tables while ensuring timely order delivery.
- Maintained cleanliness and organization of dining area throughout service shifts.
Cashier
Aldi
01.2019 - 01.2022
- Accelerated efficiency throughout day to day tasks and objectives
- Developed skills in communication (Verbally, nonverbal, visual, and written)
- Processed customer transactions efficiently at checkout.
- Maintained organized and well-stocked product displays.
- Handled cash, credit, and debit transactions accurately.
Education
Bachelor of Science - Organizational Communication
Ball State University
Muncie, IN05-2021
Skills
- Leadership
- Client relationship management abilities
- Team collaboration
- Strong and convincing personality
- Thrive in hectic environments
- Staff training
Timeline
Manager
Jonathan's Grille
05.2022 - Current
Waitress
Jonathan's Grille
05.2020 - Current
Cashier
Aldi
01.2019 - 01.2022
Bachelor of Science - Organizational Communication
Ball State University
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