DMS
Madeshwaran M
Sales Manager – Automotive Spare Parts | Retail Operations | Business Development | Team Leadership
Salem
Summary
Dynamic sales management professional with over 7 years of experience driving significant sales growth and territory expansion in the automotive spare parts sector. Proven track record of leading high-performing teams,consistently exceeding sales targets and cultivating key customer relationships while optimizing retail operations. Expertise includes managing dealer networks,executing precise sales forecasting and implementing effective inventory planning strategies for renowned automotive brands such as Maruti Suzuki, Hyundai and BharatBenz. Committed to leveraging a strong background in business development to enhance operational efficiency and deliver exceptional results.
Overview
2
2
Languages
3
3
Certifications
10
10
years of professional experience
Work History
Retail Sales & Operations Manager
RK Agencies – Maruti Suzuki Genuine Parts
12.2023 - Current
- Directed daily retail outlet activities to ensure optimal sales of genuine automotive spare parts, 100%.
- Analyzed sales performance and implemented strategies to drive outlet revenue growth.
- Developed training programs for staff, improving team performance and operational knowledge across departments.
- Streamlined inventory management processes to enhance accuracy and efficiency in supply chain operations.
- Streamlined operational processes to enhance efficiency and reduce costs.
- Direct daily retail outlet activities focused on genuine automotive spare parts.
Senior Sales & Marketing Executive
GRG Global Ventures – Hyundai Genuine Parts
10.2022 - 11.2023
- Coordinated marketing and sales strategies, driving a 50% increase in sales for Hyundai genuine spare parts.
- Formulated promotional campaigns and client-oriented sales initiatives.
- Developed promotional campaigns and client-focused sales initiatives, enhancing customer acquisition and retention.
- Coordinated marketing and sales strategies for Hyundai genuine spare parts.
- Established solid connections with workshop retailers and service affiliates.
- Analyzed market trends and customer insights to optimize product positioning and refine promotional strategies.
Territory Sales Executive
RK Agencies – Maruti Suzuki Genuine Parts
10.2019 - 09.2022
- Directed sales campaigns and customer acquisition efforts across assigned territories to drive market presence.
- Directed direct sales campaigns and customer acquisition activities throughout assigned territories.
- Elevated customer retention by implementing regular follow-ups and comprehensive after-sales support.
- Managed daily operations to enhance customer service and streamline workflow processes.
- Developed and implemented training programs for new staff to ensure consistent service quality.
Field Sales Executive
Prabal Motors Pvt Ltd – BharatBenz Trucks & Buses
02.2018 - 10.2019
- Generated new business prospects by implementing targeted sales strategies.
- Fostered robust connections with clients to elevate customer satisfaction.
- Maintained customer databases, and documented sales activities to streamline follow-ups and improve client engagement.
- Cultivated strong client relationships to enhance customer satisfaction, and drive repeat business.
- Conducted market research to identify and develop new sales opportunities within assigned territories.
Machine Operator / Quality Control Assembler
TVS Brakes India Limited
05.2016 - 10.2017
- Operated manufacturing machinery to ensure adherence to production quality standards.
- Conducted quality inspections to guarantee defect-free assembly operations.
- Exhibited respect and friendliness while assisting customers and colleagues.
- Assisted with day-to-day operations, collaborating effectively with team members to enhance workflow.
Education
Diploma - Mechanical Engineering
04.2001 -
SSLC - Tamil Medium
04.2001 -
GPA: 83.2%
Skills
Sales Management
Territory Management
Business Development
Key Account Management
Dealer Network Development
Team Leadership
Retail Operations
Inventory Management
Customer Relationship Management (CRM)
Sales Forecasting
Revenue Growth
Automotive Spare Parts
Negotiation
Market Analysis
MS Excel & Reporting
Additional Information
Progressed from Senior Sales Officer to Retail Outlet Head in October 2024, reflecting a proven track record of sales success, operational excellence, and leadership of high-performing teams.
Maintained a consistent record of achieving 100% sales targets, demonstrating strong sales execution and business development capabilities.
Successfully managed a multi-location retail network of 11 outlets with 45+ employees, delivering strong sales results, effective team leadership, inventory control, and customer relationship management.
Software
Inventory Tools
MS Excel
MS Office
MS Power Point
Certification
AutoCAD
Timeline
Retail Sales & Operations Manager - RK Agencies – Maruti Suzuki Genuine Parts
12.2023 - Current
Senior Sales & Marketing Executive - GRG Global Ventures – Hyundai Genuine Parts
10.2022 - 11.2023
Territory Sales Executive - RK Agencies – Maruti Suzuki Genuine Parts
10.2019 - 09.2022
Field Sales Executive - Prabal Motors Pvt Ltd – BharatBenz Trucks & Buses
02.2018 - 10.2019
Machine Operator / Quality Control Assembler - TVS Brakes India Limited
05.2016 - 10.2017
Muthayammal Polytechnic College - Diploma, Mechanical Engineering
04.2001 -
The Gugai Higher Secondary School - SSLC, Tamil Medium
04.2001 -