Madhan Kumar
Store Manager
Chennai
Summary
Dynamic Store Manager with a proven track record at Licious, excelling in customer service management and team leadership. Skilled in driving sales growth and reducing shrinkage through strategic marketing and exemplary customer relations. Adept at mentoring staff, enhancing team development, and leveraging employee training for operational excellence.
Overview
5
5
years of professional experience
Work History
Store Manager
Licious
CHENNAI
06.2019 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Worked in various department in same organisation as associate,dispatch and supply chain
Education
BBA - Business Administration And Management
Manuelmony Matric Higher Secondary School
Chennai 04.2001 -
Skills
Customer service management
Employee training
Store merchandising
Team development
Team building
Shift scheduling
Loss prevention
Team leadership
Customer relations
Leadership development
Timeline
Store Manager
Licious
06.2019 - Current
BBA - Business Administration And Management
Manuelmony Matric Higher Secondary School
04.2001 -
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