Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madhavi Rebala

Chennai

Summary

Hands-on Project/Program and Product Manager with 19 years of experience. Commended for unexcelled record of completing critical projects on schedule and within budget. Self- driven with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Accomplished at providing leadership, Mentorship and direction to the teams.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Senior Manager -Project & Product Management

Fiserv
Chennai
01.2017 - Current
  • Project, program, & Product management skills. Managed multiple projects to collectively deliver a desired business outcome based on varying degrees of complexity.
  • Good understanding of payments backend Acquiring & Issuing systems.
  • Proficient in understanding and translating product strategy into business requirements for engineering and or implementation teams.
  • Managed Digital Communication Hub products like Online Account Management, Alerts & Controls, GIFT solutions and Card Hub.
  • Collaborated with stakeholders to define product requirements and user stories.
  • Prioritized features in order to maximize impact while meeting budget constraints.
  • Drafted presentations for internal review meetings and external events such as trade shows or conferences.
  • Participated in design reviews to ensure usability standards are being met throughout the product development cycle.
  • Worked closely with engineering teams to ensure feature specifications are understood and implemented correctly.
  • Performed post-launch analyses to measure success of feature rollouts.
  • Worked with engineers to improve user experience and confirm builds meet user specifications.

Senior Manager

Royal Bank of Scotland
Chennai
01.2013 - 01.2017
  • Project Lead for regulatory project- Pre- notification of service charge on billing systems on mainframe
  • End to end project delivery for Commercial & Private Banking pricing applications which are built on .NET & Mainframes
  • Delivered AML project for regulated customers to see if they have been subject to any regulatory action for client money, fraud, or money laundering & sanctions & terrorist financing
  • Product lead for Fast cash and Direct Cash application - Cash Differences analytics
  • System Analysis for Migration & Technology work stream to offer automated solution to be utilized for account conversions, tariff migrations and additional processes
  • Data analysis of G4S Business Intelligence Invoice reports for innovative cash product and delivered financial dashboard highlighting gaps and exceptions
  • Managed multiple, large-scale projects across the locations.

Program Manager

Tetrus Corp
New Jersey
01.2010 - 01.2013
  • Managed multiple applications within The Nationwide Suspicious Activity Reporting (SAR) Initiative project to facilitate accessing and correlating of data from multiple standalone systems
  • Managed & Delivered enhancements to a distributed federated query platform enabling assessment and analysis of offender information across standalone offender management systems
  • Responsible for collaborating and managing the stakeholder expectations for 72 NSI fusion centres
  • Overall Programme level planning and Stakeholder Management
  • Developed JIEM Model - IEPD/Service Specification XML-based information exchange data model in GJXDM and NIEM
  • Developed XML-based information exchange data model for Jail Report and Sentence Exchange Package in GJXDM and NIEM.

Project Coordinator

J.P Morgan Chase
New Jersey
01.2009 - 01.2010
  • MARGINS-Migration of Bear Stearns applications to JAVA Technology
  • Coordinated the efforts of Mainframe team for the Migration of Bear Stearns applications to JAVA Technology
  • Performed Analysis of MARGINS application COBOL source code
  • Delivered Technical Specification, Functional Specifications & workflows
  • Reviewed and sign-off the final FRD, BRD and UI designs
  • Have performed project managerial tasks like Metrics reports, Milestone Reports and Allocating tasks.

System Analyst

New York Police Department
New York
01.2007 - 01.2009
  • Part of Migration Program to convert legacy applications from Mainframe technology to .NET and Java applications
  • Extensive Analysis of the application/system & database
  • Source Code analysis (COBOL, CICS, NATURAL,MICRO FOCUS COBOL)
  • Second Lead of Review team-Review of Code, Documentation and Modernization process
  • System Analysis, Requirement Gathering, Modernization and Documentation for Law Enforcement applications
  • Documented BRDs, FSDs, Business Process document and Application process flow chart for all the applications
  • Created technical documentation for NYPD legacy applications and new upgraded systems
  • Designed and Structure written user manuals and schedule User training for running the upgraded applications.

Senior Business Analyst

Mercedes Benz
New Jersey
02.2007 - 10.2007
  • Data Analysis of batch programs to process warranty data from dealers
  • Worked with multiple stakeholders to gather business requirements across the department to generate Business requirement document and functional specification document in NETSTAR Dealer System
  • Liaising with stakeholders to understand issues and gather data for current business process
  • Interacted with the Functional teams and users continuously, during the design and development stage
  • Performed the role of Defect Prevention Analyst & UAT testing
  • Generated Functional modelling of business scenarios through UML use cases
  • Creating Process Flow Diagrams in Visio to map the business process.

Business Analyst

Grand Atlantic Telecom LTD
Hyderabad
01.2002 - 01.2007
  • Data Analysis of Customer billing records, purchase history, payment records, Call records, electronic records (IP, service); location records & inventory
  • Analysing raw data, drawing conclusions & developing recommendations
  • Data auditing, creating data reports & monitoring all data for accuracy
  • Requirement analysis for enhancements and developing specifications for Order Entry Control Model systems
  • Delivered Business Requirement Document and Functional specification documents.

Education

MBA -

Newport University

Skills

  • Product Lifecycle Management
  • Product Roadmaps
  • Prioritization and Execution
  • User Feedback Collection
  • Product Vision and Strategy
  • Technical acumen
  • KPI Tracking
  • End to End Feature Delivery
  • Design thinking
  • Influencing and negotiating

Certification

Project Management Professional (PMP)
Certified Scrum Master (CSM)
Certified Scrum Product Owner (CSPO)

Timeline

Senior Manager -Project & Product Management

Fiserv
01.2017 - Current

Senior Manager

Royal Bank of Scotland
01.2013 - 01.2017

Program Manager

Tetrus Corp
01.2010 - 01.2013

Project Coordinator

J.P Morgan Chase
01.2009 - 01.2010

Senior Business Analyst

Mercedes Benz
02.2007 - 10.2007

System Analyst

New York Police Department
01.2007 - 01.2009

Business Analyst

Grand Atlantic Telecom LTD
01.2002 - 01.2007

MBA -

Newport University
Madhavi Rebala