MADHU SUDHAN SK
QA Lead | 12 yrs experience
Chennai
Summary
Professional with strong background in Quality Assurance and proven track record of ensuring product excellence. Experienced QA lead with background training new testers, reviews work and optimizes processes. Works alongside developers to uncover and correct problems in advance of releases. Adept at utilizing automated testing tools, identifying software defects, and implementing corrective actions. Known for effective collaboration, adaptability, and consistently delivering results in fast-paced environments. Skilled in test planning, execution, and documentation, with focus on maintaining high standards.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Quality Assurance Engineer II /QA Lead
Amazon Development Center
09.2016 - Current
- QA lead for a team size of 6 QA engineers
- Met tight deadlines to satisfy project timelines.
- Participated in agile development practices such as sprint planning meetings and daily stand-ups, contributing valuable input from a QA perspective throughout the project life cycle.
- Reduced defect rates by designing and executing comprehensive test plans and test cases.
- Contributed to the continuous improvement of QA processes through regular reviews, evaluations, and updates as needed.
- Managed bug tracking systems, ensuring timely resolution of reported issues and maintaining clear communication with stakeholders.
- Conducted root cause analysis for defects, leading to targeted improvements in the production process.
- Established effective communication channels between QA, development, and project management teams to foster a collaborative working environment focused on delivering high-quality products.
- Improved product quality by implementing rigorous testing procedures and identifying areas for optimization.
- Demonstrated new product features and functionality to project stakeholders.
- Streamlined QA processes, resulting in increased efficiency and reduced time to market.
- Implemented automated testing solutions where appropriate, reducing manual testing effort and increasing overall test coverage.
- Assisted in training new QA engineers, providing guidance on best practices and company-specific procedures.
- Ran automated test suites and evaluated performance, functionality and scalability.
- Collaborated with developers and project managers to assess program capabilities, features and testing demands.
- Trained and guided onsite and offshore team members in quality assurance standards, policies and procedures.
- Played key role in achieving significant improvements in product quality, leading to substantial decrease in customer-reported issues.
- Documented testing procedures for developers and future testing use.
- Built automated test scripts to handle repetitive software testing work.
- Ensured timely delivery of high-quality products through effective coordination with cross-functional teams.
- Maximized team productivity through continuous improvement initiatives and implementation of best practices in QA methodologies.
Test Engineering Analyst
Accenture
06.2015 - 09.2016
- Tailored testing procedures to obtain data most relevant to understanding underlying causes of production limitations.
- Documented current production methods to identify points of limitation to target for quantification through testing procedures.
- Evaluated new testing methodologies and technologies, staying abreast of industry trends and best practices.
- Delivered timely project completions through proactive test planning, scheduling, and resource allocation strategies.
- Collaborated with cross-functional teams to identify, troubleshoot, and resolve complex software issues efficiently.
- Managed defect tracking process using JIRA, ensuring timely resolutions and improved communication among stakeholders.
Device Associate Tester
Amazon Development Center
02.2013 - 06.2015
- Identified software bugs during testing phases and worked closely with developers to resolve them promptly before product releases.
- Enhanced device functionality by conducting comprehensive testing and identifying areas for improvement.
- Maintained clear communication channels between engineering teams and management for effective problem-solving efforts.
- Collaborated with cross-functional teams to address device issues, leading to improved customer satisfaction.
Education
B.Tech - Information Technology
Anna University
Chennai, India 06.2008 - 06.2012
Skills
API testing experience
Test plan development
Mobile application testing
Automated testing
Software development lifecycle
Cross-functional team collaboration
Documentation expertise
Cross-browser testing
Audit reporting
Agile methodology
Product requirements analysis
Software testing expertise
Test case creation
QA reporting
Web and mobile application QA
Defect tracking and reporting
Software development tools: JIRA, confluence
Defect monitoring
Cross-platform testing
Automated testing frameworks
Task prioritization
Test Strategy
Fire TV testing
Devices testing
Web application UI Testing
Team collaboration
DB Testing
Root-cause analysis
Member of Hiring panel
Training and onboarding
Software compatibility testing
New feature testing
Non-Functional testing
Log analysis
Version control systems
Certification
ISTQB Certified Tester Foundation Level (CTFL) - International Software Testing Qualifications Board (ISTQB).
Timeline
Quality Assurance Engineer II /QA Lead
Amazon Development Center
09.2016 - Current
Test Engineering Analyst
Accenture
06.2015 - 09.2016
Device Associate Tester
Amazon Development Center
02.2013 - 06.2015
B.Tech - Information Technology
Anna University
06.2008 - 06.2012
ISTQB Certified Tester Foundation Level (CTFL) - International Software Testing Qualifications Board (ISTQB).
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