Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Madison Blanchard

Dickson,TN

Summary

Motivated worker with an engaging personality and flexible approach. Known for being upbeat, friendly, and adept at anticipating customer needs to facilitate enjoyable experiences. Demonstrates strong commitment to providing exceptional service and creating positive interactions with customers. Excels in fast-paced environments and thrives on delivering top-notch customer satisfaction.

Overview

5
5
years of professional experience

Work History

Server Assistant

E3 Chophouse
03.2025 - 07.2025
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Assisted with dining room set up prior to and after service period.
  • Refilled drinks and condiments and restocked serving areas to minimize delays.
  • Collaborated with other staff members to maintain high-level customer satisfaction.
  • Delivered customer orders promptly and with attention to accuracy and satisfaction.
  • Answered approximately 20 incoming calls per day from customers

Hostess/Food Runner

O'TOOLE'S RESTAURANT
12.2023 - 06.2024
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Answered phone calls to take orders, give information and document reservations.

Cashier/Customer Service

Sparta vape club llc
05.2023 - 10.2023


  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Server

Pizza Hut
12.2022 - 10.2023
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Prep Cook

Downtown City Tavern
02.2021 - 03.2022
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Trained and assisted new kitchen staff members.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Followed orders from head chef to establish productive and timely preparation of meals.

Hostess

Downtown City Tavern
02.2021 - 03.2022

Server

The Glen at Highland Meadows
05.2020 - 09.2021
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Inspected dishes and utensils for cleanliness.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Dishwasher

Downtown City Tavern
02.2021 - 08.2021

Education

High school diploma -

Hudson Falls High School
Hudson Falls, NY
06.2022

Skills

  • Food safety management
  • Organizational cleaning skills
  • Reception and hospitality
  • Fundamental mathematics
  • Kitchen Experience
  • Cleaning Experience
  • Cash handling
  • POS
  • Sales
  • Effective time management
  • Customer-focused retail sales
  • Cash handling expertise
  • Oversee payment transactions
  • Clear and concise communication
  • Committed to continuous learning
  • Guest services
  • Ledger management

Languages

English
Native or Bilingual

Timeline

Server Assistant

E3 Chophouse
03.2025 - 07.2025

Hostess/Food Runner

O'TOOLE'S RESTAURANT
12.2023 - 06.2024

Cashier/Customer Service

Sparta vape club llc
05.2023 - 10.2023

Server

Pizza Hut
12.2022 - 10.2023

Prep Cook

Downtown City Tavern
02.2021 - 03.2022

Hostess

Downtown City Tavern
02.2021 - 03.2022

Dishwasher

Downtown City Tavern
02.2021 - 08.2021

Server

The Glen at Highland Meadows
05.2020 - 09.2021

High school diploma -

Hudson Falls High School

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