Madison Blanchard
Dickson,TN
Summary
Motivated worker with an engaging personality and flexible approach. Known for being upbeat, friendly, and adept at anticipating customer needs to facilitate enjoyable experiences. Demonstrates strong commitment to providing exceptional service and creating positive interactions with customers. Excels in fast-paced environments and thrives on delivering top-notch customer satisfaction.
Overview
5
5
years of professional experience
Work History
Server Assistant
E3 Chophouse
03.2025 - 07.2025
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Assisted with dining room set up prior to and after service period.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Answered approximately 20 incoming calls per day from customers
Hostess/Food Runner
O'TOOLE'S RESTAURANT
12.2023 - 06.2024
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Answered phone calls to take orders, give information and document reservations.
Cashier/Customer Service
Sparta vape club llc
05.2023 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Server
Pizza Hut
12.2022 - 10.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Prep Cook
Downtown City Tavern
02.2021 - 03.2022
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Trained and assisted new kitchen staff members.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Followed orders from head chef to establish productive and timely preparation of meals.
Hostess
Downtown City Tavern
02.2021 - 03.2022
Server
The Glen at Highland Meadows
05.2020 - 09.2021
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Inspected dishes and utensils for cleanliness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Dishwasher
Downtown City Tavern
02.2021 - 08.2021
Education
High school diploma -
Hudson Falls High School
Hudson Falls, NY06.2022
Skills
- Food safety management
- Organizational cleaning skills
- Reception and hospitality
- Fundamental mathematics
- Kitchen Experience
- Cleaning Experience
- Cash handling
- POS
- Sales
- Effective time management
- Customer-focused retail sales
- Cash handling expertise
- Oversee payment transactions
- Clear and concise communication
- Committed to continuous learning
- Guest services
- Ledger management
Languages
English
Native or Bilingual
Timeline
Server Assistant
E3 Chophouse
03.2025 - 07.2025
Hostess/Food Runner
O'TOOLE'S RESTAURANT
12.2023 - 06.2024
Cashier/Customer Service
Sparta vape club llc
05.2023 - 10.2023
Server
Pizza Hut
12.2022 - 10.2023
Prep Cook
Downtown City Tavern
02.2021 - 03.2022
Hostess
Downtown City Tavern
02.2021 - 03.2022
Dishwasher
Downtown City Tavern
02.2021 - 08.2021
Server
The Glen at Highland Meadows
05.2020 - 09.2021
High school diploma -
Hudson Falls High School
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