Madison Cropper
Chattanooga
Summary
Detail-oriented Patient Scheduling Coordinator skilled in managing appointments, patient inquiries, and insurance verification. Committed to enhancing patient experience through effective communication and meticulous record management.
Overview
1
1
year of professional experience
Work History
Patient Scheduling Coordinator
Pediatric Dentistry and Orthodontics Collective
Chattanooga
01.2025 - Current
- Scheduled patient appointments using practice management software efficiently.
- Managed patient intake forms and updated records accurately in the system.
- Communicated appointment details to patients and families, ensuring understanding and clarity.
- Handled patient inquiries promptly, delivering accurate information about services to enhance patient experience.
- Confirmed upcoming appointments through follow-up calls and reminders effectively.
- Collaborated with insurance providers to verify patient coverage and benefits, facilitating smooth appointment processing.
- Gathered personal and insurance information from each patient.
- Retrieved patient charts in preparation for scheduled appointments to facilitate efficient visits.
- Responded promptly and professionally to customer service inquiries through phone calls or emails.
Education
Bachelor of Science - Organizational Leadership in Healthcare
Dalton State College
Dalton, GA10-2026
Skills
- Patient scheduling
- Effective communication
- Customer service
- Record management
- Health insurance verification
- Data entry accuracy
- Team collaboration
- Problem resolution
- Appointment coordination
- Data entry proficiency
- Calendar management
- Healthcare industry
- HIPAA compliance
- Patient relations
- Schedule management
- Authorization coordination
- Financial transactions
- Collaboration and teamwork
- Confidentiality
- CPR certified
Timeline
Patient Scheduling Coordinator
Pediatric Dentistry and Orthodontics Collective
01.2025 - Current
Bachelor of Science - Organizational Leadership in Healthcare
Dalton State College