Madison Isitt
Clarksville
Summary
I am a proactive and goal-oriented professional with excellent time management and problem-solving skills. Also, I am known for reliability and adaptability, with swift capacity to learn and apply new skills. I am committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Drake’s Resturant
Clarksville, TN
09.2024 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Preschool Teacher
The Red Barn Childcare & Preschool
Clarksville, TN
08.2023 - Current
- Applied play-based strategies to provide diverse approaches to learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
Server
Buffalo Wild Wings
Clarksville, TN
06.2022 - 07.2024
- Delivered exceptional customer service in high-volume dining environment.
- Coordinated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Managed multiple tables simultaneously while ensuring accurate order processing.
Bartender
Cheddars Stratch Kitchen
Clarksville, TN
06.2021 - 06.2022
- Crafted and served a diverse range of cocktails and beverages while ensuring high-quality standards.
- Maintained cleanliness and organization of bar area to promote efficiency and safety.
- Trained new bartenders on drink preparation techniques and customer service best practices.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Customer Support Team Lead
At Home Decor Superstore
Clarksville, TN
05.2020 - 06.2021
- Led customer support team to enhance service quality and response times.
- Oversaw daily operations, ensuring adherence to company policies and customer satisfaction standards.
- Championed a positive work environment that encouraged employee motivation, engagement, and retention.
- Monitored employee productivity to ensure optimal staffing levels were maintained at all times.
Education
High School Diploma -
Northeast Highschool
Clarksville, TN05.2020
Skills
- Positive reinforcement
- Observational skills
- Child development
- Customer service
- Multitasking and organizing
- Attention to detail
Certification
- Certified CPR & First Aid
- Completed TECTA Training
Timeline
Server
Drake’s Resturant
09.2024 - Current
Preschool Teacher
The Red Barn Childcare & Preschool
08.2023 - Current
Server
Buffalo Wild Wings
06.2022 - 07.2024
Bartender
Cheddars Stratch Kitchen
06.2021 - 06.2022
Customer Support Team Lead
At Home Decor Superstore
05.2020 - 06.2021
High School Diploma -
Northeast Highschool