Madison Sholar
Christiana
Summary
Resourceful Lead Receptionist known for high productivity and efficient task completion. Specialize in customer service, appointment scheduling, and office management. Excel in communication, time management, and problem-solving to enhance office operations and client satisfaction.
Skilled in Referrals for opthamologists- Continuation of Care is important
Overview
2
2
years of professional experience
2022
2022
years of post-secondary education
Work History
Lead Receptionist
Visionworks
Christiana
05.2024 - Current
- Managed front desk operations and ensured smooth patient check-in processes.
- Coordinated appointments and maintained accurate scheduling for staff and patients.
- Assisted customers with eyewear selection and provided product information.
- Maintained cleanliness and organization of the reception area for a welcoming environment.
- Handled phone inquiries and directed calls to appropriate departments efficiently.
- Greeted and welcomed visitors, clients, and customers in a friendly and professional manner.
- Trained new reception staff on procedures and software systems effectively.
- Processed patient payments and verified insurance coverage with attention to detail.
- Maintained up-to-date records of all visitors entering the building.
- Answered incoming telephone calls promptly and directed them to the appropriate personnel or department.
Education
Radiology Tech - Pre-allied
Columbia State Community College
Columbia, TN 03.2026 - 04.2026
Smyrna High School
Smyrna, TNSkills
- Patient scheduling
- Medical terminology
- Customer service
- Attention to detail
- Communication skills
- Appointment scheduling
- Schedule management
References
References available upon request.
Timeline
Radiology Tech - Pre-allied
Columbia State Community College
03.2026 - 04.2026
Lead Receptionist
Visionworks
05.2024 - Current
Smyrna High School