Madison Poindexter
Nashville
Summary
Organized and dependable candidate seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Retail Customer Service Associate
Ryman Auditorium
07.2021 - Current
- Maintained a clean and organized store environment, enhancing customer shopping experience.
- Collaborated with team members to achieve monthly sales goals and drive overall store performance.
- Distributed information to in-store guests and answered questions to serve needs and drive sales.
- Tracked sales and service activities and prepared daily reports for management review and analysis
Shift Leader
I Love Juice Bar
10.2020 - 07.2021
- Oversaw completion of operational support functions, such as purchasing, receiving, inventory, scheduling, to ensure operational and financial excellence.
- Helped build and lead a high-performance team by participating in hiring and performance management.
- Provided consistent, exceptional guest service and professionalism.
Team Leader Intern
Music Row Voice
08.2020 - 04.2021
- Created digital marketing strategies to promote Music Row Voice, a vocal coach and music business consultant.
- Delegated social media, branding and marketing tasks for a team of six interns.
- Curated social media content for Twitter, Instagram, Facebook, and YouTube.
- Planned and organized events.
Reporter
Carolina News & Reporter
01.2020 - 05.2020
- Reported, wrote and edited stories for the journalism program's full-time newsroom, a senior capstone class.
- Rotated roles as web editor, long-form journalist and daily news reporter for an online website under deadlines.
- Created visual elements through photography, video and graphic design.
Arts & Culture Contributor and Editor
The Daily Gamecock
03.2019 - 05.2020
- Managed a team of twelve writers, set deadlines and led weekly section meetings.
- Curated two-week budgets and initiated skills-learning activities.
- Reviewed and edited all arts and culture stories using AP style guidelines.
- Communicated with The Daily Gamecock management to resolve conflicts and coordinate ideas.
Education
Bachelor of Arts - Journalism
University of South Carolina - Columbia
Columbia, SC05.2020
Skills
- Downtown Summer School 2020, Downtown Music Holdings
- Excellent written and verbal communication
- Adobe Photoshop
- Adobe Premiere Pro
- Adobe InDesign
- Microsoft Office
- CEO
- WordPress
Interests
- Songwriting sessions
- Attending concerts
- Hiking
- Reading
- Writing
Timeline
Retail Customer Service Associate
Ryman Auditorium
07.2021 - Current
Shift Leader
I Love Juice Bar
10.2020 - 07.2021
Team Leader Intern
Music Row Voice
08.2020 - 04.2021
Reporter
Carolina News & Reporter
01.2020 - 05.2020
Arts & Culture Contributor and Editor
The Daily Gamecock
03.2019 - 05.2020
Bachelor of Arts - Journalism
University of South Carolina - Columbia
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