Mady Schwandt
Pleasant View
Summary
Hardworking and reliable. Able to work well in high-stress environments. Exceptional creative communication skills, willing to go above and beyond to accomplish the goals of the organization/team. Has a heart for children and their families, as well as loves to see the community come together to support one another.
Overview
10
10
years of professional experience
Work History
Barista Trainer
Starbucks
Redding
10.2021 - Current
- Worked a consistent schedule to maintain equity for the company and customer. Maintained a clean and organized workspace, adhering to food safety and sanitation guidelines.
- Built strong customer relationships by remembering regulars' orders, and providing personalized recommendations.
- Trained and mentored new baristas, providing hands-on coaching regarding how to function in a high-stress environment, and maintaining composure.
- Provided individualized instruction to match personal strengths, background and learning style of each employee.
- Obtained and organized manuals, guides and visual materials for development and training purposes.
At Home Nanny
Childcare Provider
Redding
06.2015 - Current
- Kept detailed records of each child's progress including meals eaten, naps taken.
- Handled changes in schedules and behavior disputes. Engaged children in age-appropriate activities to encourage intellectual and motor skills development.
- Communicated clearly and confidently with parents to meet their needs, and best support the child.
- Created nurturing, safe environments to promote emotional, social, and intellectual growth.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
Waitress
Seabolt's Smoke House
Oak Harbor
03.2018 - 07.2021
- Calculated charges, issued table checks, and collected payments from customers.
- Discussed menu items, dietary concerns, and noted special requests.
- Recorded orders and partnered with team members to efficiently serve food and beverages.
- Checked on guests to assure their satisfaction with meals and service.
- Addressed any concerns or complaints quickly to improve service, and anything advanced was brought to management for further resolution.
Education
Certificate -
Ministry School
Redding, CA05-2024
High School Diploma -
Oak Harbor High School
Oak Harbor, WA06-2018
Skills
- Communication
- Organization
- Time management
- Problem solving
- Adaptability
- Creativity
References
Thera Allen (Davidson Academy) - tallen@davidsonacademy.com
Rachel Robison (Starbucks Shift Supervisor) - rachelsalsmang@gmail.com
Timeline
Barista Trainer
Starbucks
10.2021 - Current
Waitress
Seabolt's Smoke House
03.2018 - 07.2021
At Home Nanny
Childcare Provider
06.2015 - Current
Certificate -
Ministry School
High School Diploma -
Oak Harbor High School
Similar Profiles
Bianca KeatonBianca Keaton
Barista at StarbucksBarista at Starbucks
Sofie MiuraSofie Miura
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Haley LongHaley Long
Barista at StarbucksBarista at Starbucks