Summary
Overview
Work History
Education
Skills
Areas Of Interest
Personal Information
Professionaltraits
Currentresidence
Projects
Disclaimer
Languages
Timeline
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Mahalakshmi Paramasivam

MADURAI

Summary

An aspiring ME graduate from Anna University with 5+ years of professional work experience in Operations HL/LAP.

Overview

5
5
years of professional experience

Work History

Operations-Audit-Quality Control

HDFC Bank Ltd (HDFC HomeLoans)
01.2019 - Current
  • Perform and control the full audit cycle including risk management and control management over operations effectiveness, credit reliability and compliance with all applicable directives and regulations
  • Prepare and present reports that reflect audit's results and document process
  • Identify loopholes and recommend risk aversion measures and cost savings
  • Ensuring the raised audit issues are addressed and resolved as per tat and sending the dockets to locker
  • Responsible for customer complaints closure of walking, online and nodal complaints
  • Average of 800 complaints per month with support of branch and channel resolution
  • Handled about avg 20nos of walking customer and 20nos of online request for rate conversion on daily basis and average 35 nos of loan query customer on weekly basis
  • Front office support for loan queries - Rate conversion, Tenure change, Part payment, Loan closure and original documents release
  • Additionally supported disbursement fixing and making during month end for front office.

Education

B.E - Computer Engineering

Anjalai Ammal Mahalingam Engineering College
Thanjavur, India

Masters in Engineering - Computer Science

Anna University
Madurai

Skills

  • Basic in C, C (oops)
  • Windows 2000/XP

Areas Of Interest

  • Dotnet
  • Networks
  • Testing

Personal Information

  • Domicile: TamilNadu, India
  • Father's Name: Paramasivam
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Single
  • Religion: Hindu

Professionaltraits

  • Possessing leadership and good organizing capability
  • Disciplined & good etiquette.
  • Ability to deal with people diplomatically.

Currentresidence

Madurai, India

Projects

Detection based on blob motion statistics Efficient detection metrics that consider human movements which presents distinctive motion patterns. Consider a cyclic behavior in the blob trajectory. Consider an in-phase relationship between the change in blob size and position.

Disclaimer

I hereby declare that the information furnished above is true to the best of my knowledge

Languages

English
Hindi
Tamil

Timeline

Operations-Audit-Quality Control

HDFC Bank Ltd (HDFC HomeLoans)
01.2019 - Current

B.E - Computer Engineering

Anjalai Ammal Mahalingam Engineering College

Masters in Engineering - Computer Science

Anna University

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