Ms office
MAHAMMED
BANKER
Palani
Summary
Results-driven Cashier Team Lead with proven expertise in cash handling, team training, and workflow coordination. Committed to enhancing customer satisfaction and operational efficiency.
Overview
5
5
Languages
14
14
years of professional experience
Work History
Cashier Team Lead
MANTHRI SILKS
Palani, India
09.2024 - Current
- Trained and mentored new cashiers, fostering a collaborative team environment.
- Implemented process improvements to enhance checkout efficiency and customer satisfaction.
- Resolved customer inquiries and issues promptly, maintaining high service standards.
- Supervised daily cash handling procedures, ensuring accuracy and compliance with company policies.
Assistant Manager
KARANATAKA GRAMEENA BANK
Dharwad, India
02.2015 - 04.2024
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Generated repeat business through exceptional customer service.
- Supervised daily operations, ensuring compliance with banking regulations and internal policies.
Lecturer
M KUMARASWAMY COLLEGE OF ENGINEERING
Karur, India
06.2012 - 02.2015
- Developed and delivered interactive lectures on engineering concepts, enhancing student comprehension and interest.
- Created excitement and enthusiasm in classroom by delivering engaging subject matter.
- Mentored students on academic and career development, fostering professional growth.
- Organized workshops and seminars to promote knowledge exchange among students and professionals.
Education
Bachelor of Engineering - Mechanical Engineering
H K B K COLLEGE OF ENGINEERING
Bengaluru, India 04.2001 -
Skills
Cash management
Currency management
Process improvement
Process optimization
Team leadership
Staff development
Customer service
Problem-solving
Dependable attendance
Adaptable availability
Positive attitude
Data reporting
Software
Timeline
Cashier Team Lead
MANTHRI SILKS
09.2024 - Current
Assistant Manager
KARANATAKA GRAMEENA BANK
02.2015 - 04.2024
Lecturer
M KUMARASWAMY COLLEGE OF ENGINEERING
06.2012 - 02.2015
Bachelor of Engineering - Mechanical Engineering
H K B K COLLEGE OF ENGINEERING
04.2001 -
Languages
English
Tamil
Hindi
Telugu
kanada