Summary
Overview
Work History
Education
Skills
Courses
Timeline
Generic

Maheswari S

Coimbatore

Summary

System engineer with 4.7 years of extensive experience in providing desktop and end user support. Highly skilled in troubleshooting technical issues, problem solving and communication

Overview

5
5
years of professional experience

Work History

Systems Engineer EUC- Client Engineering

Infosys
11.2019 - Current
  • Providing first class VDI support using outstanding working knowledge of various windows and microsoft office applications
  • Hands on experienced in configuring net new devices such as Laptop, Desktop Pc, Tablet and Thin clients.
  • Configuring and managing Wyse terminals through INI files as well as using Wyse Management Suite.
  • Managed Mobile device enrollment, app deployment, profile configuration and asset management with the help of Workspace ONE.
  • Responds to customer requests effectively and communicates with them to address issues.
  • Managing and resolving technical issues in timely manner.
  • Ability to perform remote troubleshooting and provide clear instructions to users.
  • Ability to work in both independent and Team environment to achieve common goals and business objectives.
  • Improved system performance by identifying and resolving technical issues in a timely manner.
  • Documented system configuration, mapping and processes.

Education

Bachelor of Science - Computer Technology

Sri Krishna Adithya College of Arts And Science
Coimbatore, India
2019

Skills

  • Incident management
  • Windows 10/ 11 administration
  • Mobile device management
  • Software installation
  • Technical Support
  • End user computing

Courses

  • ITIL framework
  • Fundamentals of cloud computing

Timeline

Systems Engineer EUC- Client Engineering

Infosys
11.2019 - Current

Bachelor of Science - Computer Technology

Sri Krishna Adithya College of Arts And Science

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Maheswari S